I think 1 is best answered by a lawyer.

As for 2; Google works with the providers, but what the providers ship 
is the providers decision and not Googles.

Al.

Joseph G wrote:
> Hello,
>
> I am having an issue that looks to be a bug on my Tmobile G1,  but T-
> mobile isn't helping me resolve or expedite it.  The bug details are
> listed here: http://code.google.com/p/android/issues/detail?id=2083.
>
> T-mobile claims that I have the responsibility to troubleshoot Android
> and file bugs for a phone they "support" and run on their network.
> Humorously enough I went to the Better Business Bureau and so they
> finally got back to me after 5 separate calls to support.  They claim
> 2 things that I am wondering about...
>
> 1. Do providers have responsiblity for interfacing with you the
> Android team in submitting bugs on behalf of their supported
> consumers?  Or does the consumer?
>
> 2. Do you have a team within the Android group at Google that works
> with the provider networks?
>
> BTW, the particular "senior" customer service manager I spoke with
> said that the issue related to the fact that Android was open source.
> Being a user, supporter and advocate of FOSS I had to stop and laugh.
> xD  I asked him what that had to do with it and I got no response.
>
> >
>   


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