Sorry for the repost.

Yes I can charge the phone with USB and yes the cable will connect to
the wall with a converting. However always charging over USB isn't
always convenient.

However the socket to the phone is incompatible with the phone. It
physically doesn't fit, different shape.

Craig.

On Dec 20, 10:02 am, baker <craigbba...@gmail.com> wrote:
> I received the phone last week but it came packaged with an incorrect
> power cable. The cable doesn't connect to either my Australian wall
> socket or the phone. That's right it isn't even compatible with the
> phone. So what to do, brightstar and google have no contact
> information should you have any problems with the shipment. None of
> the emails from birghtstar have a support email.
>
> I've emailed both a brightstart email address from there web site and
> a google market place email, but haven't heard from anybody after many
> days.
>
> I just want a power cable for the phone, can anybody give me some
> advice as to how I get these goons to send me the phone an equipment I
> paid for.
>
> Thanks,
>
> Craig Baker.
>
> On Dec 11, 4:31 pm, kpowerinfinity <kpowerinfin...@gmail.com> wrote:
>
> > Same problem here. I placed an order, but the order doesn't appear on
> > the Brightstar tracking page. It says that no orders have been placed.
> > I have sent 3 emails to andr...@brightstarcorp.com but not received
> > any useful replies. Anybody here knows how long it will take the
> > phones to ship?
>
> > I am relying on somebody to bring the phone from the US to India for
> > me ... and in fact I paid extra shipping to ensure it reaches in time.
> > In case, they delay shipping too much, I would rather cancel the order
> > because then I can't get the phone brought to India for me, but the
> > customer services hasn't even replied. Anybody here can help?
>
> > Thanks, Krishna.
> > kkme...@gmail.com
>
> > melp wrote:
> > > I have the same issue. I placed an order twice on 8 Dec and got the
> > > confirming email. Both times my credit card was charged(!) but my
> > > orders disappeared off the tracking page.
>
> > > Customer service is non-existent. Repeated emails have not received
> > > any replies and I have tried calling their number during their stated
> > > operating hours but always get a recorded message that says they are
> > > closed or serving someone else.
>
> > > Any google employees care to comment?
>
> > > On Dec 9, 9:33 pm, Logan <logan.green...@gmail.com> wrote:
> > > > Does anyone know more about this company, I placed an order and all I
> > > > got was an e-mail confirming my order but no way to check shipping
> > > > status, etc. Are these phones actually shipping now?
>
> > > > On Dec 8, 2:49 pm, Pastymage <pastym...@gmail.com> wrote:
>
> > > > > Does anyone have a more detailed FAQ than the text 
> > > > > onhttp://android.brightstarcorp.com/?Mymain concern is that GPS is
> > > > > not listed anywhere in the hardware features - does it actually
> > > > > support GPS, or not?
>
> > > > > Aside from that, I'm unclear on how the 3G bands work - what would
> > > > > the actual bandwidth of this device be on AT&T, for example?
>
> > > > > -Dave
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