So on a new venture im working with, full service MSP, we are setting the low voltage construction side programs in play. The non electrician tasks are camera, nvr, access control, alarm panel and sensors, wireless (wifi), structured cable, etc... the usual suspects.
There are 4 tiers of technician, wire pulling monkey, basic tech monkey, lead monkey, field engineer monkey. We are looking at the base low voltage training/certifications. checked out BICSI, but unless im missing something, it seems antiquated in what theyre training on. Im not interested in a discussion of whether certs are useful or not, they arent, The programs are more toward measuring drive, trainability, and retention, plus a base consistency in core competencies. What is good out there? This isnt for in house MSP staff, this is the field construction and maintenance staff. The regular nerds will get different programming. There isnt unlimited funding, but the investment in formal competency training is a priority of the purse. Hands on is a parallel path, but the reality is each iteration of hands on only in house training results in ingrained bad habits throughout the org. I didnt just put my kids hands on the hot stove, i also liked to have them watch safety videos about burns
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