I did start looking up what all of my big competitors do, so that helped some.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Josh Luthman" <j...@imaginenetworksllc.com> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> Sent: Monday, August 12, 2024 12:18:29 PM Subject: Re: [AFMUG] Broadband Labels Just copy Metronet: https://www.metronet.com/order?serviceability=yes&activeServices=F&address=501+MEADOW+BRIDGE+WAY%2C+TROY%2C+OH+45373%2C+USA On Mon, Aug 12, 2024 at 11:11 AM Mike Hammett < af...@ics-il.net > wrote: For your Broadband Nutrition Labels: What are you doing for your discounts and bundles page? Are you just making a new page that just says the absolute basics, IE: "Autopay monthly discount of $5. Paperless monthly discount of $5. Voice and Internet bundle monthly discount of $10." or are you doing something else? What are you doing for your support page? Are you just pointing to the portal for your BSS/OSS platform, or do you have a dedicated, non-paywalled support page? For contract length, price, etc., what are you doing when they're variable? For instance, business deals are all about negotiation. Business fiber customers have variable construction costs associated. Due to CapEx, we may require a 48-month contract for one customer while another is already on-net, and we can just do month-to-month. Average latency... to where? I'm an average of 37 ms from a customer router to google.com (we peer), but only 21 ms to an off-net server in Chicago (with whom I don't peer). Server to server is only 2 ms, dang last mile... What if the ETF is a sliding scale based on the length of the term? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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