That happens more and more. People call because some app alerts them on their phone that their home Internet is down. Like their Ring doorbell app.
It’s the residential equivalent of the hell I used to go through on business accounts through DSR. Like, on a Sunday night. DSR: This is the helpdesk for <company>, we show our site in <city> down. Me: There are storms in our area, does your site have power? DSR: I don’t know. Me: Do you have a contact number for someone on site I can talk to? DSR: I don’t know. Me: If I dispatch out, can someone meet our tech at the site? DSR: I don’t know. From: AF <[email protected]> On Behalf Of Josh Luthman Sent: Friday, April 19, 2024 3:05 PM To: AnimalFarm Microwave Users Group <[email protected]> Subject: Re: [AFMUG] Friday Funny My internet is down. Do you have power? IDK FML On Fri, Apr 19, 2024 at 10:57 AM Nate Burke <[email protected] <mailto:[email protected]> > wrote: Customer's equipment at a farm went down last evening. Sent the Mom from across the driveway over this morning to check power. She found basement was damp and a GCFI was tripped. Reported back later "Found out toddler had overflowed the tub last night" Always exciting when a definitive cause is found. -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
