Usually the incidents are not this close, but when they're on top of each other it just makes me angry.  Just because you refuse to understand it, doesn't make it magic.

Rural customer wants our internet. ok, no problem, we do that all the time.  The ONLY reason they want the connection from us, is so they can put RING cameras in their steel barn 300' away from the house, and the kid at best buy told them it would be fine because you just plug them in and they connect to the wifi.

One of our property managers who we have several connections to her buildings wants to put 30 cameras in at 2 MDU buildings in an office park.  Both their camera vendor and Comcast assured her that it would only require a connection in one of the FACP rooms, and that the other building 400' away, with the FACP Room on the opposite end of the building would be able to 'ping off it' just fine.  I know comcast advertises their new wifi as Magic, but I don't think even it could do that.


Am I the bad guy for dashing their hopes and dreams?  I consider it 'managing expectations'  like 'If your computer can't print to your printer, getting our connection instead of a hotspot isn't going to help that'



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