NYSEG and National Grid both ask for an account number, but once I get a person on the phone I say "Can you look up the location by the meter number" and they *sigh* and say "well I have to look in a different system, but yes."  And then they go do it.   Then it's always, "nobody else reported an outage, are you /sure/ it's not a breaker?"  And like yeah, I can see your popped fuse at the bottom of the access Rd, I may be the only one out, but it's definitely out.

If you compare runtime to cost and space, DC rectifier actually looks pretty good compared to a UPS with external battery battery packs.  But we still sometimes have UPS's because that's what made sense financially at that site.  ....and I can't deny that any helper monkey can plug in an AC outlet whereas DC seems to fry people's brains.


On 3/12/2021 10:44 AM, Steve Jones wrote:
Its irritating,comed requires account number to even make a report.

We are working on that runtime, but with APC it's just too much physical space

On Thu, Mar 11, 2021, 11:17 PM Adam Moffett <[email protected] <mailto:[email protected]>> wrote:

    My philosophy now is that I should have 12+ hours of battery
    power, and enough smarts on the network to know that the AC power
    is off or on.  Then when I start to get alerts I have lots of time
    to figure out what's going on and plenty of time to deal with it.

    I wish I had a more direct answer to the original question, but I
    don't think there is one.  As a tenant at a site, I do like to
    make note of the meter number so I can call the elec co and ask if
    there's a known outage, and/or report an outage if I know about it.


    On 3/11/2021 9:03 PM, Colin Stanners wrote:
    For quick and easy monitoring of lower-priority sites (e.g.
    relatives' homes) I recommend putting a static IP on their CPE
    and allowing pings, and making a free account on a site such as
    https://uptimerobot.com/pricing/
    <https://uptimerobot.com/pricing/> . If either the internet or
    power goes out, you get an email within 5 minutes. You can also
    setup additional monitoring to differentiate those causes by
    putting the CPE on a UPS and putting a simple NATed web server
    behind it (not on UPS).

    On Thu, Mar 11, 2021 at 7:42 PM Andrew Haninger
    <[email protected] <mailto:[email protected]>> wrote:

        My electric company installed a smart meter on my house a few
        years ago. I get an email when the power is out and another
        when it comes back on. Not terribly useful when I'm home all
        the time, but I've been wishing I could get the same email
        when my parents' power goes out, too. We live in the same
        city, but different areas.

        Maybe a battery-powered Pi that you can also plug in to mains
        and it will send the email when it switches to battery.
        Probably also want an LTE modem in case the internet goes out
        at the same time.

        Andy


        On Wed, Mar 10, 2021, 13:48 Josh Luthman
        <[email protected]
        <mailto:[email protected]>> wrote:

            If you have your own meter you might get a notification. 
            Not sure I'd depend on it.

            We have meters with both providers that have our area in
            multiple locations. Sometimes we get a heads up, most of
            the time we don't (referring to planned events, outages I
            get a call many hours after it gets fixed).

            Josh Luthman
            24/7 Help Desk: 937-552-2340
            Direct: 937-552-2343
            1100 Wayne St
            Suite 1337
            Troy, OH 45373


            On Wed, Mar 10, 2021 at 12:23 PM Steve Jones
            <[email protected]
            <mailto:[email protected]>> wrote:

                We dont run our own meters, power is built in to
                leases so we dont have account numbers with the power
                utilities. Is there a place we can register for
                alerts on regional outages?
                an example is right now one of our sites that has a
                bad UPS thats replacement is on order. It went down a
                bit ago and looking on the providers outage map, its
                a planned outage for tree trimming. We could have
                planned around that.

                I have notifications for my home account with ComEd
                and its nice, I know when my power goes out and get
                the ETA notices as they update them
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