You forgot Rule #3, It is the ISP's fault.

On Fri, Dec 4, 2020 at 9:32 AM Ken Hohhof <[email protected]> wrote:

> I thought the rules of troubleshooting VoIP were:
>
> Rule #1:  It's a NAT or ALG problem
> Rule #2:  Refer to Rule #1
>
> -----Original Message-----
> From: AF <[email protected]> On Behalf Of Nate Burke
> Sent: Friday, December 4, 2020 8:43 AM
> To: AnimalFarm Microwave Users Group <[email protected]>
> Subject: Re: [AFMUG] Offnet SIP and Multi-homing
>
> I use Grandstream, and BLF is Broken when trying to use SIP over TCP.
> I've never had a NAT problem before.  I was just checking the other Offnet
> phones that I have, and through sheer happenstance, those handsets all
> coming in and leaving on the same transit provider.
>
> Interesting is that the Grandstream Softphone client on my cell phone works
> fine, it's only the Grandstream handsets that are the problem. I'm guessing
> they are setting the call up in 2 different ways, and one is affected while
> the other is not.  I haven't done enough packetcaptures to see if there is
> a
> difference between the packet streams.
>
>
>
> On 12/4/2020 8:07 AM, Adam Moffett wrote:
> > Is there a reason not to use SIP over TCP?
> >
> > I think in the past I thought retransmits were irrelevant in a
> > realtime app, but the latency is low enough sometimes now that maybe
> > it would actually help.  And TCP seems to traverse NAT more easily.
> >
> >
> > On 12/3/2020 6:18 PM, Nate Burke wrote:
> >> I'm trying to track down a strange Issue I'm having, and wondering if
> >> anyone has run into something similar.
> >>
> >> I have a couple customers that I let take phone handsets home, the
> >> Grandstream PBX is at our office.  It seems that if the SIP traffic
> >> comes in one upstream, but leaves another upstream, really weird
> >> things happen.
> >>
> >> The Phone registers to the PBX just fine, and can receive calls all
> >> day long, it just cannot make calls.  If I take a /24 and force it to
> >> enter and leave the network via the same provider, then everything
> >> works fine.  Those of you that have multiple diverse paths, have you
> >> seen something like this?  The Call in UDP Mode fails, the call in
> >> TCP mode will succeed.
> >>
> >> This only appears to be an issue with the handset talking to the PBX.
> >> All of our Sip Trunk traffic (Voip Innovations) works just fine.  For
> >> some reason the handset SIP re-invite never makes it back to the
> >> handset when multi-homing is in place.
> >>
> >>
> >>
> >
>
>
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-- 
Lewis Bergman
325-439-0533 Cell
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