Up to you. If it’s insanely long we might charge them. Hour or less I don’t care. We do try to keep track of who the installer / service person who went through the training was so that we send the same person back to avoid the training issue.
Mark > On Sep 29, 2020, at 4:14 PM, Matt Hoppes <mattli...@rivervalleyinternet.net> > wrote: > > What's standard procedure when a large facility requires you to take training > while on site before you can perform the install so that you know how to do > it the way they want (for safety?). > > Is it normal to charge them for the time your tech is there for that training? > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com