Two part question:

 

1) If you set a speed limit, like 10 Mbps, using Preseem or Mikrotik queue
or something similar, what do you expect to see at a speedtest site like
speedtest.net?  I'm thinking something like 9.5 Mbps.  I'm assuming the
bandwidth manager is looking at line rate but the speed test looks at
payload.

 

2)  Do you "gross up" your speed limits so that the customer will see 100%
of the advertised speed when they run a speedtest?  If so, by how much?  Or
do you assume any reasonable person when they see 9.5 Mbps but are paying
for 10 will say "close enough"?  I seem to remember that back when we were
doing lineshared DSL, Verizon grossed up the modem line rates, but AT&T
didn't.

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