The stuff we find from old analog radio guys is downright scary…

Encoders feeding T1’s feeding TDM to packet converters across a data link back 
to TDM to analog with no error correction or buffering.

Or the radio guy who ripped out the Canopy BH10’s because the radio was only 
getting -60dB and everyone knows you need -50dB for good audio.   

oh my...   

Mark

> On Jun 25, 2020, at 3:22 PM, Steve Jones <thatoneguyst...@gmail.com> wrote:
> 
> I had to correct problems for a radio station we service. What a PITA dealing 
> with them is. I accept the guy knows more about AM/FM radio than ill ever 
> even think about, but come on, learn the tech youre managing. Fist issue was 
> they were broadcasting real time stream with absolutely no buffer. They also 
> were not running any firewall. so after a few times of them getting hacked 
> and being an open SIP server, they decided to get a more secure device (still 
> no firewall) and finally got one with a buffer and correction. I think I got 
> him to buffer up 3 seconds, which pretty much resolved all that.
> 
> Its like come on, be realistic, dont run things with no margins. This would 
> literally have askip when someone walked into the tower shed and turned on 
> the fluorescent light
> 
> On Thu, Jun 25, 2020 at 2:16 PM Adam Moffett <dmmoff...@gmail.com 
> <mailto:dmmoff...@gmail.com>> wrote:
> So some radio station is transporting audio over IP from studio to 
> tower.  A few weeks ago they started getting skips in the audio, and 
> they're finger pointing at me.  At first I couldn't even see a problem.  
> Eventually I find that every so often there's a 1/10th second event with 
> packet loss.  Seven seconds after the event you hear a little blip on 
> the radio.  You could go a few hours between events, or only a few minutes.
> 
> I said yeah I'll try to track down what's causing that, but if you have 
> a 7 second delay on this one-way transmission, isn't there plenty of 
> time to resend 1/10th second of missing audio?
> 
> *grumble grumble*, finger point, it worked before, etc
> 
> So I've been trying to narrow down where this is happening and swap 
> interfaces and such.  And keep in mind anything I do interrupts the 
> radio so I have to do it at odd hours. Periodically during the process I 
> re-ask why does this even happen?  This amount of loss shouldn't hurt you.
> 
> *grumble grumble*, finger point, it worked before, etc
> 
> So today they let me take a look at their Comrex audio streaming 
> thing-a-ma-bobbers, and I looked in the manual.  Turns out the error 
> correction features don't work on lossless audio codecs unless your 
> firmware version is above a certain revision.  Theirs isn't above that 
> revision, and they're using a lossless audio codec.  So now I'm like, 
> yeah I'll keep looking for that little blip, but in the meantime you 
> don't have to hear it if you'll upgrade your firmware and enable FEC.
> 
> They've had a number of people looking at this, including their 
> engineer.  Their equipment has robust enough error correction that they 
> could run that stuff on satellite or 4G if they wanted to. It's just not 
> configured right!
> 
> You'd have fixed this in half an hour if you'd have RTFM'd you frickin 
> noobs.
> 
> 
> 
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