At least Cambium seems to have email lists for the customers using each SAS so they can send bulk updates. That’s better than all of us trying to open tickets.
Without trying to paper over the fact that outages like this suck, I will say that Cambium’s cnMaestro support team seems quite good. I guess we could just tell our customers the Navy must have had a carrier strike group in Lake Michigan and kicked us off our frequencies. From: AF <af-boun...@af.afmug.com> On Behalf Of Steve Jones Sent: Thursday, April 30, 2020 10:04 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] anybody else having SAS problems this morning? I plan on this not being an issue when the onboard commsearch. That's a joke. It's always going to be an issue with all SAS administrators. I just have people's numbers at commsearch so I can call and feel like the fat kid from the Simpson's who is helping On Thu, Apr 30, 2020, 9:46 AM Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> > wrote: We have sessions up now for over 20 minutes so I’m guessing they fixed something. Which could mean they rebooted the server, I don’t know. From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf Of Ken Hohhof Sent: Thursday, April 30, 2020 9:24 AM To: 'AnimalFarm Microwave Users Group' <af@af.afmug.com <mailto:af@af.afmug.com> > Subject: Re: [AFMUG] anybody else having SAS problems this morning? Yes. I have confirmation from Cambium that there is a problem with Federated and they are working on it. Last time something similar happened, Internet outages had triggered a flood of registration requests and the SAS was sending garbled responses, supposedly Federated greatly increased their server capacity to prevent this in the future. I may be remembering wrong, but I think the bad responses are worse than just a timeout as far as radios having to stop transmitting. From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf Of Tushar Patel Sent: Thursday, April 30, 2020 8:48 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com <mailto:af@af.afmug.com> > Subject: Re: [AFMUG] anybody else having SAS problems this morning? Ken, Does this means your customers are not getting any service when such things happens? Tushar On Apr 30, 2020, at 8:33 AM, Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> > wrote: Cambium 450 using cnMaestro Cloud and Federated Wireless SAS. Anybody else having Domain Proxy HTTP failures or heartbeat timeouts this morning? -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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