We had a customer that didnt get billed for about a year because of a billing server bug. Surprisingly, we gave him the option to pay, or not. he opted to pay it over time.
On Tue, Feb 25, 2020 at 2:03 PM Lewis Bergman <lewis.berg...@gmail.com> wrote: > I have gone back 12 months before on a similar thing. In my case we had > not sent an invoice, which by our lease we are not obligated to do to > collect payment, but still they were used to receiving one. As a result, I > agreed to invoice that 12 months arrears over the next 18 months. > > On Tue, Feb 25, 2020 at 12:38 PM can...@believewireless.net < > p...@believewireless.net> wrote: > >> In Maryland, they can only go back 3 years. I'd call and negotiate paying >> only the last 3 years. >> >> On Mon, Feb 24, 2020 at 2:04 PM Jim Bouse [Brazos WiFi] < >> j...@brazoswifi.com> wrote: >> >>> Happened to me too. But my payment was right. Their books were wrong. >>> >>> >>> >>> Jim Bouse >>> Owner - Brazos WiFi >>> 979-985-5912 >>> http://www.brazoswifi.com >>> >>> >>> >>> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of * Ken Hohhof >>> *Sent:* Monday, February 24, 2020 11:57 AM >>> *To:* 'AnimalFarm Microwave Users Group' <af@af.afmug.com> >>> *Subject:* Re: [AFMUG] tower owner says underbilled 5 years >>> >>> >>> >>> How did you know? >>> >>> >>> >>> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Jim Bouse [Brazos >>> WiFi] >>> *Sent:* Monday, February 24, 2020 11:33 AM >>> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com> >>> *Subject:* Re: [AFMUG] tower owner says underbilled 5 years >>> >>> >>> >>> Sounds like Vertical Bridge. >>> >>> >>> >>> Jim >>> >>> >>> >>> >>> >>> >>> >>> Sent via the Samsung Galaxy S8 Active, an AT&T 5G Evolution capable >>> smartphone >>> >>> >>> >>> >>> >>> >>> >>> -------- Original message -------- >>> >>> From: Ken Hohhof <af...@kwisp.com> >>> >>> Date: 2/24/20 11:31 AM (GMT-06:00) >>> >>> To: 'AnimalFarm Microwave Users Group' <af@af.afmug.com> >>> >>> Subject: [AFMUG] tower owner says underbilled 5 years >>> >>> >>> >>> We just had a tower owner send additional invoices for the past 5 years >>> saying an audit when we renewed showed they had underbilled us every >>> month. The amounts are around $50 per month. >>> >>> >>> >>> Obviously I need to look at contracts and escalation provisions and try >>> to determine if they really did underbill us. >>> >>> >>> >>> Even if they did, is this reasonable? Should I challenge how far back >>> they can bill for their mistake? 60 months of additional rent is a >>> significant amount of money. We also renewed the lease on the assurance >>> that terms and prices were staying the same. If it turns out the lease >>> supports their numbers, it still seems like there should be a statute of >>> limitations for back billing. I know we would only bill a customer more >>> for our mistake going forward, not retroactively. Certainly not >>> retroactive 5 years. >>> >>> >>> >>> Anybody had a similar experience, and what did you do? >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > -- > Lewis Bergman > 325-439-0533 Cell > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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