Hahah

Yeah the speed is kind of silly.  We're driven that direction by Charter/Spectrum.  They're advertising stupid high speeds these days.  To win the deal for this building we had to beat stupid speed with ludicrous speed.  There's an OLT in the basement so it's actually no big deal to provide that speed to them.  But as you correctly point out, each apartment has enough capacity for 10 or 20 apartments.


On 1/24/2020 4:33 PM, Ken Hohhof wrote:
Can't allow it.  Your customer has agreed to your TOS, the freeloaders have 
not.  If you get a DMCA notice or a subpoena for hacking or kiddie porn or 
soliciting sex with a minor or terrorism or whatever, you need to deal with 
your customer.  Can't do that with the freeloaders.  Customer should also 
understand there is a maybe slim but nonzero chance of a SWAT team breaking 
down his door and handcuffing him and his family at gunpoint if one of his 
neighbors is engaging in terrorist activities with his Internet connection.

Cutting him off could just result in a game of whack-a-mole in the MDU as 
another resident does the same thing.  But I think you have to try.

I don't think you could draw up a legal document for him to take responsibility 
for any TOS violations by the freeloaders.  That would probably only have a 
legal basis if he was reselling service, and you don't want that either.

Part of the problem I suspect is that you're selling him service so fast (half 
a gig if I understand you right) that he can do this without appreciably 
slowing himself down.  On a more modest speed package, I'd be inclined to just 
cut his speed, and when he calls to complain about slow Internet, tell him 
there's just so much traffic on his connection, almost like his neighbors were 
using it.  What's he going to do, cancel?  Yes, please, cancel.


-----Original Message-----
From: AF <[email protected]> On Behalf Of Tim Reichhart
Sent: Friday, January 24, 2020 3:19 PM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] MDU tenants sharing WiFi

Cut him off



-----Original Message-----
From: "Adam Moffett" <[email protected]>
To: "AnimalFarm Microwave Users Group" <[email protected]>
Date: 01/24/20 04:15
Subject: Re: [AFMUG] MDU tenants sharing WiFi

....and if it matters this isn't like a 2 family house.  This is a
building with hundreds of units.

On 1/24/2020 4:14 PM, Adam Moffett wrote:
I prefer MDU's where the landlord pays for all the connections and
includes them in the rent, but we have one where the landlord wanted
us to sell separate accounts to each tenant.

Well turns out we have a tenant with 500meg sharing his WiFi with
neighboring units.  Found out when a cluster of units near each
other canceled service.

On the one hand I'm annoyed and frustrated.  On the other hand I
realize that they could (and surely do) play the same game with the
cable company and that there's no real technical solution to stop
them from doing it.  Do you just suck it up as cost of doing
business or would you go confront the guy?


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