have a look at the MSE stats which is kind of a SNR value.. since I run dual core xpic mode this is very helpful in determining interference. Hopefully you have a base line of when it was installed to compare notes because this will certainly let you know if something has changed drastically

On 8/13/19 6:09 PM, Ken Hohhof wrote:

Is there anything he can do to confirm interference or rule it out, short of coordinating a different set of frequencies (assuming that is even possible)?

What do the big carriers do in such a case?  Can the radios monitor for signal level if the other end is muted?  Sending someone up the tower with a spectrum analyzer and a waveguide adapter seems not feasible if this happens for 5 minutes a couple times a day.

Cambium saying it “might be interference” doesn’t seem particularly helpful unless you can test their theory.

*From:*AF <af-boun...@af.afmug.com> *On Behalf Of *dave
*Sent:* Tuesday, August 13, 2019 4:38 PM
*To:* af@af.afmug.com
*Subject:* Re: [AFMUG] 820 Support Help

If it is interference then I would be checking with comsearch or one of the other coordinators to see if anything recent has been issued for license.
 If not then a re-check on alignment would be the other step taken.


On 8/13/19 12:43 PM, Nate Burke wrote:

    Any cambium 820 support people lurking on here?  I've been having
    trouble with an 18ghz 820C link since the beginning of July and My
    support ticket only get's updated by Cambium every couple days.  I
    was hoping that there might be someone who would be able to help
    me out with a little quicker turnaround.

    It's modulating way down on 1 chain in 1 direction a couple times
    per day, for less than 5 minutes.  Most of the time it works fine.
    The last work from support was that they think it might be
    interference.  I'm hoping to get a little more direction in trying
    to track down what's going on, but with only a few responses per
    week, I'll be working on this until Christmas.

    Thanks,
    Nate



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