No its some stupid ass iot shit im sure of it... Hate those thingys
On 7/22/19 11:33 AM, Ken Hohhof wrote:
I’m used to customers with webcams, and all the issues those involve.
But I just had a customer call saying they bought an alarm system that
every time the Internet goes down, the alarm company calls them. In
this case she says their Internet doesn’t work until they restart
their router (not from us), so I assume it’s a router issue. Maybe the
new alarm system is doing UPnP stuff and messing with the router.
But in general, is this reasonable? Every time the customer has a
power outage or, god forbid, we do system maintenance like firmware
upgrades, the alarm company is going to be calling them and pointing
at finger at their ISP?
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