Who do I get ahold of at Calix to to a demo of their home mesh solution?

On Fri, Dec 28, 2018 at 7:58 PM Darin Steffl <[email protected]>
wrote:

> Yes I meant for all new routers deployed to be Calix. And if/when you see
> issues with current routers, upgrade them to Calix. We had about 350
> cnpilot routers in the field and we're down to 120 left to migrate. You can
> go as fast or slow as you want to.
>
> You should find the Calix has much better coverage than the Mimosa g2 and
> other cheap routers. I've heard Amplifi has good range so I would expect
> the Calix to perform similar to that or better.
>
> On Fri, Dec 28, 2018, 4:28 PM David Coudron <[email protected]
> wrote:
>
>> Thanks for the offer of help Darin, we may take you up on that.    Our
>> head is kind of in the same place, but with so many routers already bought
>> and paid for, it is a really big investment to make if the management part
>> of our current routers isn’t currently killing us.   However, there is a
>> pretty strong case to be made for all new ones to be Calix if this works
>> out OK.   Problem is, we have 70 Mimosa G2s sitting in inventory….. ☹
>>
>>
>>
>> We do charge a $10/month equipment fee.   That includes the managed
>> router and the time to support it.   I think we are OK there, but the extra
>> $80 a router is quite a bit of additional upfront costs per customer.
>> Nothing that can’t be justified if life gets a heck of lot easier though,
>> but I think our current support calls are more about in house coverage and
>> less about router setup/management issues.
>>
>>
>>
>> I may reach out to you offline if that is OK.
>>
>>
>>
>> Regards,
>>
>>
>>
>> David Coudron
>>
>>
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of * Darin Steffl
>> *Sent:* Friday, December 28, 2018 3:42 PM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> David,
>>
>>
>>
>> I highly recommend if your testing goes well with Calix (It should or ask
>> us for help), that you choose them for every Managed Router deployment. My
>> head would explode if I had to manage Mikrotik, Calix, Mimosa, Cambium,
>> Amplif routers instead of just Calix like we do today.
>>
>>
>>
>> We want a router that performs well in every home and for the 10% of
>> larger homes that have coverage issues, one 804Mesh is always enough to
>> cover everything fully. I'd recommend you tailor your plans so that every
>> customer chooses the Managed Router by either offering some promotion to
>> make it a no-brainer choice. We include it for $0 monthly and charge just a
>> $50 setup. We warranty it as long as they're a customer and if they cancel,
>> we still own the router so they have to return it.
>>
>>
>>
>> On Fri, Dec 28, 2018 at 11:28 AM David Coudron <
>> [email protected]> wrote:
>>
>> We are looking at this more and trying to make a decision which way we’d
>> like to proceed for larger homes.   We use the Mimosa G2 block on every
>> deployment today, but there are some limiting factors in larger home
>> deployments.   We may not have been doing things correctly, but using the
>> wireless repeater mode cuts the bandwidth of the wireless network in
>> half.   We know that we can use a wired connection to extend the range, but
>> in most deployments, that is more wiring than is easy or feasible to do at
>> a moderate cost.   Additionally the G2 is only 2.4 GHz.   We like this
>> unit, but it just doesn’t feel like a good solution for large homes.
>>
>>
>>
>> We also use Mikrotik Hap ac2 in our non-Mimosa deployments, or in
>> situations where the customer needs more than one ethernet port.   That
>> works pretty well, but doesn’t give any mesh extension capabilities.   We
>> have messed around with SSID sharing/mesh type settings in the Mikrotik to
>> hook more than one up, but not sure that this is as stable as we’d like.
>> We also aren’t able to see the other nodes very well, but we might not be
>> doing something correct.
>>
>>
>>
>> We have a pretty good test bed at my house.   Internet comes into the
>> utility room on the basement floor, and needs to cover about 6000 square
>> feet on three different floors.   We previously used a regular router
>> (Mikrotik Hap ac2) at the connection point and wired extenders in the upper
>> floor.   Coverage was spotty at parts of the upper floor and pretty spotty
>> in the middle floor.   As a test we got the Ubiquiti Amplifi product and
>> were able to verify significantly better coverage as well as throughput of
>> >400 Mbps from the farthest end of the house to the connection point.
>> Much, much better than the wired extender did.    We also tried the Netgear
>> Orbi and saw results that were pretty similar.   The mesh stuff definitely
>> works.
>>
>>
>>
>> The Ubiquiti Amplifi product was pretty impressive, much more so than
>> their regular Nano gear, etc.   The equipment looks impressive, the
>> software is quick and well designed, and the things is super simple to get
>> running.   Far more impressive than normal Mikrotik software interface
>> stuff (we use Mikrotik for all our infrastructure as well as some of the
>> customer routers).   We’d be all over this as a solution, except that the
>> only remote management they have is using Facebook or Google accounts, and
>> you can’t do this by IP address.   Pretty much a deal breaker for us.
>>
>>
>>
>> The Netgear Orbi product is about what you’d expect.  Same interface as
>> all their routers, hardware is pretty well done, but nothing special.
>> Again, pretty easy to hook up.   Big thing is that it has remote management
>> and that seems to give us access to everything we’d want from the testing
>> that we did.   It is pretty expensive though, but that doesn’t scare us
>> away as we are asking customers to buy this equipment for those that have
>> larger houses.   Although it does have Remote Management, the Orbi doesn’t
>> allow for a Provider login and a customer login like we do with the
>> Mikrtoiks.   We really like this because we can manage the router for the
>> customer, but still give them access to change SSID id and password, do
>> some port forwarding, etc.
>>
>>
>>
>> We have some Calix stuff headed our way to try out.   From talking to
>> folks, we expect it will do very well with the management side of things.
>> I expect the performance to me more on the lines of the Ubiquiti Amplifi
>> since there isn’t a dedicated backhaul/mesh radio band used, but we’ll see
>> when we put it to the test.   The biggest concern I have with the Calix
>> stuff, is that it becomes a much larger decision.  Instead of just buying a
>> few of these for the large houses, you have to buy the cloud service and
>> commit to a whole new brand and management platform.   One of the nice
>> features of the Calix stuff though is that you can buy the same main router
>> for every installation and just add the mesh units where needed.   A
>> drawback of the Calix and the Netgear Orbi is that they want to be set up
>> in Star configuration only, they don’t allow daisychaining like the Amplifi
>> product does.   We did test the daisychained configuration of the Amplifi
>> for performance and it did very well.  Again, much better than a wrired
>> extender did surprisingly enough.
>>
>>
>>
>> We hadn’t considered the Unifi product, but from doing a little bit of
>> reading it looks like every AP would expect to be wired, which would be
>> tough for us to do. Since we have some Ubiquiti stuff here and there, it
>> wouldn’t require commitment to a new management platform, that would be
>> pretty nice.    Our testing has gone well enough that we are pretty
>> convinced some sort of true mesh network is needed for these larger homes,
>> it just works so much better than repeaters, extenders and the like.
>>
>>
>>
>> Regards,
>>
>>
>>
>> David Coudron
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *Rory Conaway
>> *Sent:* Friday, December 28, 2018 10:46 AM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Mimosa does 1 repeater, AC Cubes do 2 repeaters at least, and Unifi is
>> unlimited.  All 3 of them have cloud management.  Why pay a monthly fee if
>> it isn’t necessary?  Does Callix have additional features beyond
>> connectivity like blocking torrents or parental controls?
>>
>>
>>
>> Rory
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *Mike Hammett
>> *Sent:* Thursday, December 27, 2018 8:35 AM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Designed for single-device (or more if mesh\repeater\etc.) is needed vs.
>> assuming a large ecosystem.
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions <http://www.ics-il.com/>
>> [image: http://www.ics-il.com/images/fbicon.png]
>> <https://www.facebook.com/ICSIL>[image:
>> http://www.ics-il.com/images/googleicon.png]
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[image:
>> http://www.ics-il.com/images/linkedinicon.png]
>> <https://www.linkedin.com/company/intelligent-computing-solutions>[image:
>> http://www.ics-il.com/images/twittericon.png] <https://twitter.com/ICSIL>
>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>> [image: http://www.ics-il.com/images/fbicon.png]
>> <https://www.facebook.com/mdwestix>[image:
>> http://www.ics-il.com/images/linkedinicon.png]
>> <https://www.linkedin.com/company/midwest-internet-exchange>[image:
>> http://www.ics-il.com/images/twittericon.png]
>> <https://twitter.com/mdwestix>
>> The Brothers WISP <http://www.thebrotherswisp.com/>
>> [image: http://www.ics-il.com/images/fbicon.png]
>> <https://www.facebook.com/thebrotherswisp>[image:
>> http://www.ics-il.com/images/youtubeicon.png]
>>
>>
>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>> ------------------------------
>>
>> *From: *"Rory Conaway" <[email protected]>
>> *To: *"AnimalFarm Microwave Users Group" <[email protected]>
>> *Sent: *Thursday, December 27, 2018 6:20:13 AM
>> *Subject: *Re: [AFMUG] Managed whole house mesh wifi
>>
>> What is the advantage of Calix versus Unifi?
>>
>>
>>
>> Rory
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *David Coudron
>> *Sent:* Sunday, December 23, 2018 12:02 PM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Chuck,
>>
>>
>>
>> We’d be pretty interested in that.   Love to see that happen.
>>
>>
>>
>> Cory, can you reach out to us in the meantime, we’d like to learn more
>> and some decisions to make soon about our directed for managed whole house
>> Wifi.
>>
>>
>>
>> Regards,
>>
>>
>>
>> *David Coudron*
>>
>> [email protected]  |  *Mobile: *612-991-7474
>>
>>
>>
>> *Advantenon, Inc.      *
>>
>> [email protected]  |  3500 Vicksburg Lane N, Suite 315, Plymouth, MN
>> 55447  |  www.advantenon.com  |  *Phone:* 800-704-4720  |  *Local: *
>> 612-454-1545
>>
>>
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *[email protected]
>> *Sent:* Sunday, December 23, 2018 12:38 PM
>> *To:* 'AnimalFarm Microwave Users Group' <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Calix historically sold to ILECs via dedicated regional sales reps.  You
>> had personalized service.
>>
>> They didn’t have a product with universal appeal until they did the 844.
>>
>>
>>
>> I will volunteer to stock and sell their products via my ecommerce site
>> if they will give me enough margin to make it worth it.
>>
>>
>>
>> *From:* Ken Hohhof
>>
>> *Sent:* Sunday, December 23, 2018 11:03 AM
>>
>> *To:* 'AnimalFarm Microwave Users Group'
>>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Agreed, but that’s their business model.  I think similar to the
>> companies that OEM “gateways” to the likes of AT&T and Comcast.  These are
>> not supposed to find their way onto Amazon and Walmart online stores for
>> end users to buy themselves and then try to figure out how to link them
>> into their service provider’s operations systems.
>>
>>
>>
>> I guess our customers could make the same complaint about us.  Maybe a
>> few WISPs have online ordering portals, but I’m guessing very few.  Not
>> talking about put your location in here and a salesperson will call you,
>> but actually sign up and schedule installation, similar to what we used to
>> do with dialup service (where we just needed to assign a username and
>> password, and publish a list of local access numbers).
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *Jon Langeler
>> *Sent:* Sunday, December 23, 2018 11:37 AM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> I think it’s a turn off when they don’t have an online store somewhere to
>> simply order a 10 or 100 pack, or anything. But I got that vibe from them
>> as well.
>>
>> Jon Langeler
>>
>> Michwave Technologies, Inc.
>>
>>
>>
>>
>> On Dec 23, 2018, at 1:14 AM, Jason Wilson <[email protected]>
>> wrote:
>>
>> How does one get Calix to talk to you?  They seemed less than interested
>> to talk at WISPAPalooza and no call from the lead generated at he show.
>>
>> Jason Wilson
>>
>> Remotely Located
>>
>> Providing High Speed Internet to out of the way places
>>
>> 530-651-1736 Office
>>
>> 530-748-9608 Cell
>>
>> www.remotelylocated.com
>>
>>
>> On Dec 22, 2018, at 7:35 PM, Darin Steffl <[email protected]>
>> wrote:
>>
>> You have to buy direct from Calix.
>>
>>
>>
>> We upped our plan prices $10 per month for new subs and now give the
>> router "free". We're slowly migrating existing customers to these new plans
>> and putting the Calix in their home. We're about 60% complete with the
>> process. It dramatically reduces the number of tech support calls related
>> to wifi issues. Huge time saver, money maker, and keeping customers happy
>> and churn low.
>>
>>
>>
>> On Sat, Dec 22, 2018, 8:56 PM Ken Hohhof <[email protected] wrote:
>>
>> The other piece of information that wasn’t apparent to me on casual
>> inspection is there’s a minimum sub count if you want to use their Cloud
>> features.  My take is you need to come at it from the perspective that all
>> your subs are going to get the Calix router, rather than viewing it as an
>> optional upsell.  At least if your WISP is relatively small.  If you have
>> 5000+ subs, that would be different.  You could go through a transition
>> with existing customers, but eventually it would be like a cable modem,
>> everyone gets one.  Either you throw it in for free, or charge a non
>> optional modem rental fee.
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *Chuck McCown
>> *Sent:* Saturday, December 22, 2018 7:23 PM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> I buy direct. I think that is how they do it with everyone.
>>
>> Sent from my iPhone
>>
>>
>> On Dec 22, 2018, at 6:20 PM, David Coudron <[email protected]>
>> wrote:
>>
>> Where do you purchase the Calix equipment from?   Our typical sources
>> don’t seem to carry them (Streakwave, Winncom, ISPSupplies, Linktechs,
>> etc.   Are you purchasing direct from Calix?
>>
>>
>>
>> Regards,
>>
>>
>>
>> David Coudron
>>
>>
>>
>>
>>
>> *From:* AF <[email protected]> *On Behalf Of *Darin Steffl
>> *Sent:* Friday, December 21, 2018 5:34 PM
>> *To:* AnimalFarm Microwave Users Group <[email protected]>
>> *Subject:* Re: [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> Calix is the only good method today for routers and a mesh solution that
>> can be managed by the ISP. Powerline adapters suck and we don't use them
>> anymore. WiFi extenders are just as bad and we tell customers to throw them
>> in the garbage. They cause more issues than they fix.
>>
>>
>>
>> We have 850+ Calix GigaCenters in the field and are deploying more of the
>> Mesh units. Everything is very easy to provision and we have full
>> visibility into the home network. Pricing is pretty good and we get to make
>> money on it instead of the customer just spending money on their own
>> solution. Sell it to the customer that we will warranty for the life of
>> their service with us.
>>
>>
>>
>> On Fri, Dec 21, 2018 at 5:31 PM Jason McKemie <
>> [email protected]> wrote:
>>
>> The GigaSpire Max & Blast look intriguing.  Not sure on pricing as of yet
>> though.
>>
>>
>>
>> On Fri, Dec 21, 2018 at 5:06 PM <[email protected]> wrote:
>>
>> Calix 844 has a mesh extender that supposedly has touchless
>> provisioning.  I have a mesh box at home to play with but still have not
>> taken it out of the box.
>>
>>
>>
>> *From:* David Coudron
>>
>> *Sent:* Friday, December 21, 2018 4:01 PM
>>
>> *To:* AnimalFarm Microwave Users Group
>>
>> *Subject:* [AFMUG] Managed whole house mesh wifi
>>
>>
>>
>> We have been running into more and more situations where customers either
>> have homes that are too large to effectively cover with a good router, or
>> have so many devices at the far end of the house from where their router
>> has to be positioned that we are looking for good options to provide better
>> whole house coverage.   We have worked with Powerline extenders, but
>> consider them to be too inconsistent for wide spread use, and have worked
>> with some wireless extenders.   The wireless extenders have a pretty big
>> impact on wireless speed that we aren’t excited about them as a go forward
>> solution.   We also can’t log into the powerline or wireless extenders
>> without some port forwarding work in their main router.   We have played
>> around with some mesh options, particularly the Ubiquiti Amplifi product,
>> which we really like, but feel like it is not an option since we cannot
>> manage it remotely.   Netgear Orbi certainly seems like a viable option,
>> but kind of spendy if you need 3 nodes.   Cost isn’t necessarily an issue
>> since customers will buy this equipment rather than us fund it, but we
>> don’t want the solution to be so expensive no one opts for it.   I know
>> there has been a few threads on managed routers, but this seems like a
>> little bit different take since we are going to have customers buy the
>> equipment, but would like to be able to manage remotely.   I suppose one
>> option would be to still provide an inexpensive managed router as we
>> currently do and have them manage the mesh system on their own.   Any
>> thoughts on what has worked well for whole house mesh systems, especially
>> in a remote management situation?
>>
>>
>>
>> Regards,
>>
>>
>>
>> David Coudron
>>
>>
>>
>>
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>> Darin Steffl
>>
>> Minnesota WiFi
>>
>> www.mnwifi.com
>>
>> 507-634-WiFi
>>
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>> Darin Steffl
>>
>> Minnesota WiFi
>>
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>>
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