My first call would be to the CEO of said contracted phone answerers...
Min would be a discount on service equal to the monthly of said customer..
On 12/21/18 10:48 PM, Steve Jones wrote:
Our contracted phone answerers literally just told one of our customers
they needed a higher speed connection to have a mesh system in their house.
They're lucky I can't reach through tickets and choke people
On Fri, Dec 21, 2018, 7:54 PM Ken Hohhof <[email protected]
<mailto:[email protected]> wrote:
I’m OK with 2.4 only and 1.5 dBi antenna. Preorder means who knows
when it will actually be available. WiFi at router end seems
redundant, Netgear kit has WiFi at one end only. Mode button looks
like something for customer to push and mess up the config. Price
looks right.____
__ __
*From:* AF <[email protected]
<mailto:[email protected]>> *On Behalf Of *Mike Meluskey
*Sent:* Friday, December 21, 2018 6:20 PM
*To:* AnimalFarm Microwave Users Group <[email protected]
<mailto:[email protected]>>
*Subject:* Re: [AFMUG] Managed whole house mesh wifi____
__ __
Mikrotik just came out with a Powerline adaptor:
https://mikrotik.com/product/pwr_line_ap_us_plug#fndtn-gallery____
That should give us the visibility we all want in Powerline wifi
Mike Meluskey
Broadband VI____
On 21 Dec 2018, at 20:15, Chuck McCown wrote:____
Why coax and not cat5 cameras?____
Sent from my iPhone____
On Dec 21, 2018, at 4:56 PM, Ken Hohhof <[email protected]
<mailto:[email protected]>> wrote:____
I am running into a lot of customers insisting on putting
cheap WiFi cameras outside their metal buildings and
expecting their WiFi to work on the other side of the
Faraday cage. I think the right answer is “don’t do that”,
but they don’t listen. I don’t think any of the solutions
being discussed in this thread really addresses this
problem. I do realize most ISPs don’t have a customer base
where it is normal to have a metal pole building as a
maintenance shop, barn, man cave, etc.____
____
I convinced one customer to call a CCTV company, which came
out and installed wired (coax) analog cameras connected to
an indoor network DVR with an Internet connection. That
also eliminated the problem of each camera constantly
streaming upstream video to a cloud DVR, the customer gets
alerts and can remote into the DVR from his phone and view
current or locally stored video. And he doesn’t have to pay
a monthly fee for the cloud DVR. It’s amazing how when you
“call the guy” and pay a few bucks, rather than getting a
cheap Chinese DIY solution at Costco, it ends up being done
right.____
____
____
*From:*AF <[email protected]
<mailto:[email protected]>> *On Behalf Of *David Coudron
*Sent:* Friday, December 21, 2018 5:01 PM
*To:* AnimalFarm Microwave Users Group <[email protected]
<mailto:[email protected]>>
*Subject:* [AFMUG] Managed whole house mesh wifi____
____
We have been running into more and more situations where
customers either have homes that are too large to
effectively cover with a good router, or have so many
devices at the far end of the house from where their router
has to be positioned that we are looking for good options to
provide better whole house coverage. We have worked with
Powerline extenders, but consider them to be too
inconsistent for wide spread use, and have worked with some
wireless extenders. The wireless extenders have a pretty
big impact on wireless speed that we aren’t excited about
them as a go forward solution. We also can’t log into the
powerline or wireless extenders without some port forwarding
work in their main router. We have played around with some
mesh options, particularly the Ubiquiti Amplifi product,
which we really like, but feel like it is not an option
since we cannot manage it remotely. Netgear Orbi certainly
seems like a viable option, but kind of spendy if you need 3
nodes. Cost isn’t necessarily an issue since customers
will buy this equipment rather than us fund it, but we don’t
want the solution to be so expensive no one opts for it. I
know there has been a few threads on managed routers, but
this seems like a little bit different take since we are
going to have customers buy the equipment, but would like to
be able to manage remotely. I suppose one option would be
to still provide an inexpensive managed router as we
currently do and have them manage the mesh system on their
own. Any thoughts on what has worked well for whole house
mesh systems, especially in a remote management situation?____
____
Regards,____
____
David Coudron____
____
____
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