looks like you can unblock her IP from that site.
probably should scan her computer for nasties too

  ----- Original Message ----- 
  From: Faisal Imtiaz 
  To: AnimalFarm Microwave Users Group 
  Sent: Thursday, July 12, 2018 11:37 AM
  Subject: Re: [AFMUG] OT: Mom's email problem


  read the error message !

  =====================
  Diagnostic-Code: smtp; 553 5.3.0 68.114.190.26 Your message was rejected
  > for possible spam/virus content.Please ask your email provider to visit
  > http://emailadmin.registeredsite.com for resolution."
  =======================

  Faisal Imtiaz
  Snappy Internet & Telecom
  http://www.snappytelecom.net

  Tel: 305 663 5518 x 232

  Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

  ----- Original Message -----
  > From: "CBB - Jay Fuller" <par...@cyberbroadband.net>
  > To: af@af.afmug.com
  > Sent: Thursday, July 12, 2018 12:25:27 PM
  > Subject: [AFMUG] OT: Mom's email problem

  > Mom is saying that emails are bouncing to certain addresses at the same
  > domain but  I can email myself from her account with no problems so I
  > assume their being rejected by the recipient based on the following
  > message.  Is that correct?
  > 
  > "This Message was undeliverable due to the following reason:
  > 
  > Your message was not delivered because the return address was refused.
  > 
  > The return address was "<momsemailaddr...@charter.net>"
  > 
  > Please reply to <postmas...@msg.strl.va.charter.net>
  > if you feel this message to be in error.
  > 
  > Reporting-MTA: dns; mtaout001.msg.strl.va.charter.net
  > Arrival-Date: Thu, 12 Jul 2018 10:21:21 -0500
  > Received-From-MTA: dns; impout005 (68.114.189.20)
  > 
  > Final-Recipient: RFC822; <christ...@jameshenderson.biz>
  > Action: failed
  > Status: 5.1.3
  > Remote-MTA: dns; mx1.netsolmail.net (209.17.115.10)
  > Diagnostic-Code: smtp; 553 5.3.0 68.114.190.26 Your message was rejected
  > for possible spam/virus content.Please ask your email provider to visit
  > http://emailadmin.registeredsite.com for resolution."
  > 
  > 
  > --
  > *Jay Weekley*
  > *Cyber Broadband
  > *
  > 
  > --
  > AF mailing list
  > AF@af.afmug.com
  > http://af.afmug.com/mailman/listinfo/af_af.afmug.com

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