Hi Heidi,

that's what I'm already doing if possible: I select only the ads of 
specified adgroups. But in some cases I have to load all ads of the 
accounts and splitting up the request is really unhandy. In my opinion 
there is a performance issue/bug on your side. The reasons why I believe 
this are:
- for some account it works, for some it doesn't, even if the accounts have 
a similar structure and ad amount
- when requesting headline and description separately everything works fine 
and as expected. only when I request both fields at the same time the 
problem occurs
- with the old API we never had this problem

This reminds me of the problem I reported in February: after switching the 
the new API the conversion uploads were *much* slower than with the old 
API. And the first reaction was  "try to modify your request" too. In the 
end the seems to have been a bug, because a short time later the upload 
needed exactly the same time with the new and the old API.

So it would be great If you could double check, if there aren't any 
problems on your side. I understand that changing systems is difficult, but 
making working requests slower / worse and ask the client to modify the 
request can't be the goal of a migration.

Greetings & thanks for taking the time,

Christian

adsapi schrieb am Mittwoch, 22. Juni 2022 um 15:40:00 UTC+2:

> Hi Christian,
>
>
> Thank you for reaching out to us.
>
> You may note that timeouts are often because what is being queried is too 
> big to send back to you. It appears that those accounts where this is 
> failing contain a lot of data. To fix this deadline exceeded error you are 
> encountering, I would suggest you decrease the size of your data that 
> you're requesting back by adding filtration to your queries.
>
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZLKsd:ref
>

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  • De... Gavin
    • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
      • ... Christian H.
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
          • ... Christian H.
            • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum

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