Hello, What we noticed that the MCC account we used to create API token was not showing it as a user in Google Ads -> "Tools & Security" -> "Access and Security" section for some customers. These are the same customers those were missing in "list of customers" through API.
Then we added MCC account as a user to customer accounts through "Give others access to an account" section and then those missing customers started to show in "list of customers" through API. But it doesn't allow us to do for more than 20 customers. Error "*Your google account can only access up to 20 Google Ads accounts at a time*" and so we are still not able to get list of all MCC customers yet through API. Please suggest what can be done here. On Monday, May 30, 2022 at 11:41:01 AM UTC+5:30 adsapi wrote: > Hi Anil, > > Thank you for reaching out to our API support team. > > Could you please elaborate on the *The caller does not have permission* to > take a closer look at the issue, problems you've been having? > > To assist you even further, could you please send us the complete request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > logs > with request ID > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > and request header > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> > generated > on your end where we can see the error? You can provide it via *Reply > privately to author* option. If this option is not available, then send > it instead on this email address googleadsa...@google.com. > > Please let me know also if you have further concerns and our team will be > happy to provide support > > > Best, > [image: Google Logo] > Anthony Cyril > Google Ads API Team > > > ref:_00D1U1174p._5004Q2bEVzM:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/9619d7a0-825a-463f-9bad-fb41b9af5fa4n%40googlegroups.com.