Hello,

What we noticed that the MCC account we used to create API token was not 
showing it as a user in Google Ads -> "Tools & Security" -> "Access and 
Security" section for some customers. These are the same customers those 
were missing in "list of customers" through API.

Then we added MCC account as a user to customer accounts through "Give 
others access to an account" section and then those missing customers 
started to show in "list of customers" through API.

But it doesn't allow us to do for more than 20 customers. 
Error "*Your google account can only access up to 20 Google Ads accounts at 
a time*" and so we are still not able to get list of all MCC customers yet 
through API.

Please suggest what can be done here.


On Monday, May 30, 2022 at 11:41:01 AM UTC+5:30 adsapi wrote:

> Hi Anil,
>
> Thank you for reaching out to our API support team.
>
> Could you please elaborate on the *The caller does not have permission* to 
> take a closer look at the issue, problems you've been having?
>
> To assist you even further, could you please send us the complete request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  logs 
> with request ID 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  and request header 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
>  generated 
> on your end where we can see the error? You can provide it via *Reply 
> privately to author* option. If this option is not available, then send 
> it instead on this email address googleadsa...@google.com.
>
> Please let me know also if you have further concerns and our team will be 
> happy to provide support
>
>
> Best,
> [image: Google Logo] 
> Anthony Cyril 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2bEVzM:ref
>

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