Greetings All,

Thank you for chiming in on this. It looks like we have multiple reasons at 
this time as to why a batch job could be either stuck running or slower than 
expected.

First, there were general issues with Batch Jobs that were resolved on May 
11th. We had a bit of a backlog, and we burned through that backlog. So, that 
did solve the problem for many of you.

For other developers on the 'stuck running' state continuing, I've checked in 
with the folks looking into this, and it appears there is a common theme 
amongst many of the jobs. It appears that at times the batch job will retry 
when an error will permanently result in failure. So, the job runs for much 
longer trying to retry failures that it should give up on right away.

So, here's what I need from you folks to figure out what's happening in your 
individual cases. If you could reply privately to author on the forum (or send 
an email to googleadsapi-supp...@google.com if replying privately to me does 
not work) with less than 5 samples of customer IDs and batch jobs IDs (so I 
don't get too many at one time) where you see the constant running or 
significant slowdown with a note saying whether or not it's a slowdown or stuck 
running, that would be a huge help. I believe based on this sample of 
descriptions here that there may be slightly different issues happening, and I 
want to make sure to address all of them.

Thanks,

Nadine Wang
Google Ads API Team
ref:_00D1U1174p._5004Q2aQjmG:ref

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