Hi team,
We are the MMP (AppsFlyer) that allows our advertiser to authenticate their
GoogleAdwords account from our end to acquire ads spend reporting,
essentially we use the Google Ads API to fetch primary KPI such as
clicks/impressions/cost. We got complaints from one of our customers about
the API authentication failure since Jan 5.
Upon checking internal logs we fetch the following errors, i.e.
{:error {:code 403, :message "The caller does not have permission", :status
"PERMISSION_DENIED", :details [{:@type
"type.googleapis.com/google.ads.googleads.v8.errors.GoogleAdsFailure",
:errors [{:errorCode {:authorizationError "ACTION_NOT_PERMITTED"}, :message
"The user does not have permission to perform this action on the resource
or call a method."}], :requestId "XIkXeEw19GJyV6bn4tVo_A"}]}}
Customer's google ads account : 803-731-4349 (zero....@cupshe.com)
They promote apps : com.cupshe.cupshe； 1177423676
Active campaign are listed as below
11916485189，15362189743，12474377987
Would you kindly help to investigate the reason as I see the documentation
and it doesn't cover this case, we don't UPDATE/ADD/DELETE the customer's
report.
https://developers.google.com/google-ads/api/reference/rpc/v8/AuthorizationErrorEnum.AuthorizationError
Notes: It's a single case as we don't see it impacting other advertisers
working with us.
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Also find us on our blog:
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