Thanks for the response. I figured out where I was going wrong.
The first row returned didn't have an item id so there were no segments available. I incorrectly assumed that this would be the case for all returned rows but as it turns out every other row does allow me to extract the segments and retrieve the item id. I'm not sure how a shopping click isn't being associated with a product id but never mind. Now that i know, I can work around it. Cheers. On Thursday, 13 January 2022 at 03:11:14 UTC adsapi wrote: > Hi John, > > Thank you for reaching out to our API support team. > > So our team can take a closer look, could you also share the generated and > complete request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > > logs, with the request-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > > and login-customer-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#cid>? > > This is so that our team can replicate your report on our end and check > whether there are indeed values being returned, and if this could also > possibly be a client library related issue. > > If you haven't yet, logging can be enabled by navigating to the *Client > libraries > Your client library (ex. Java) > Logging* documentation, > which you can access from this link > <https://developers.google.com/google-ads/api/docs/client-libs>. If it is > PHP you are using, you can refer directly to this PHP logging > <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> > guide. > > You may then send the requested information via the *Reply privately to > author* option. If this option is not available, you may send the details > directly to our googleadsa...@google.com alias instead. > > Best regards, > > [image: Google Logo] > Peter Laurence Napa Oliquino > Google Ads API Team > > > ref:_00D1U1174p._5004Q2UjNCA:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a739acbf-c154-4428-9f6c-98932e0e13cbn%40googlegroups.com.
