Hi,

Thank you for reaching out to our API support team.

Based on the email subject, the NOT_ADS_USER indicates that you may have used 
an email address, that is not associated to any Google Ads accounts, to 
generate the OAuth2 credentials you are using in your API request.

However, since you mentioned that "The user who created all tokens required to 
connect api has admin access to the Business manager account and the Ads 
account as well", could you share the user / email address that you are 
referring to, as well as the complete request and response logs, with the 
request-id?

For the logs, you may request from the third party tool to provide these to 
you. If they haven't yet, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link.

If you will be using curl directly, you can simply include the -i in your 
request similar to this one "curl -i --request..", to generate the logs.

You may then send all the requested information via the Reply privately to 
author option. If this option is not available, you may send the details 
directly to our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2UjPyH:ref

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