Hi, I faced the same problem, and get it solved.
I've been using API to get geolocation reports for 3 years, since the
AdWords API era. When I try to migrate my code to V8, I get this error, but
V7 works fine.
The reason is if you post the request with your MCC identity, but on behalf
of an account under its management, you need to verify if the account is
live or not. If you are querying a canceled account, it will give you this
error in V8, but V7 seems does not care about it too much.
So, my solution is simple, I did a try-catch trick when posting the
request, and of the error response says my account is not enabled, I just
skip this account.
On Friday, August 27, 2021 at 8:34:36 PM UTC+8 Pniel Abramovich wrote:
> Hi Guys,
>
> geting CUSTOMER_NOT_ENABLED
>
>
>
> the complete error message
>
>
>
> com.google.ads.googleads.v6.errors.GoogleAdsException: errors {
>
> error_code {
>
> authorization_error: CUSTOMER_NOT_ENABLED
>
> }
>
> message: "The customer can\'t be used because it isn\'t enabled."
>
> }
>
>
>
>
>
> Can you please assist? the account looks active
>
> What is the email for the support?
>
>
>
> Thanks
>
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