Hello Yasar and Aryeh,

I've tried replacing the nodes of the tree through the AdWords API as well 
but the BatchJob gets canceled and the response is empty, not giving any 
information. Because this failed, I tried to remove the tree through the UI 
but that didn't work either as you saw already.

Could you provide me with an email where I could send you the debug SOAP 
logs of the BatchJob? So you can take a look at what happened on your side?

Thanks.

On Friday, October 29, 2021 at 1:29:31 PM UTC+2 adsapi wrote:

> Hi Miquel,
>
> This is Yasar and I work with Aryeh. Let me assist you with this.
>
> Since you mentioned that you’re are trying to remove the product groups 
> using the UI, our team would not be able to troubleshoot the issue further. 
> This is outside of support scope since we provide assistance to 
> issues/concerns related to the *AdWords API* 
> <https://developers.google.com/adwords/api/docs/guides/start> / *Google 
> Ads API* <https://developers.google.com/google-ads/api/docs/start>. That 
> being said, you may reach out to the Product Team via this link 
> <https://support.google.com/google-ads/gethelp> for further guidance 
> since their team is more equipped to handle UI related issues.
>
> Let us know if you have any further questions.
>
> Regards, 
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2QFwS4:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/809814e5-832f-4b1e-83bb-1593d0c38490n%40googlegroups.com.
  • Un... Miquel Isern Roca
    • ... 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
      • ... Miquel Isern Roca
        • ... 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
          • ... Miquel Isern Roca
            • ... 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum

Reply via email to