Thanks, Mark.

Normally, the account has chosen cross tracking from its MCC - so it has 
"opted in".
Sent you a PM with all requested details.

Best,
Vlad

On Thursday, September 2, 2021 at 11:45:22 AM UTC+2 adsapi wrote:

> Hello Vlad,
>
> Thank you for reaching out to us.
>
> Since you're using cross-account tracking, have you checked on this guide 
> <https://developers.google.com/google-ads/api/docs/conversions/overview#cross-account_conversion_tracking>?
>  
> It is stated there that you must opt in your accounts to cross-account 
> conversion tracking from the manager account. You can check on this help 
> center article <https://support.google.com/google-ads/answer/3030657> for 
> more information.
>
> If the issue persists, please share to us the complete logs (request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  with request-id 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>).
>  
> Logging can be enabled by navigating to the *Client libraries > Your 
> client library (ex. Java) > Logging* documentation, which you can access 
> from this link 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>. 
> You 
> can then send those details via the *Reply privately to author* option. 
> If this option is not available, you may send the details directly to our 
> *googleadsa...@google.com* alias instead.
>
> Regards,
> [image: Google Logo] 
> Mark Kevin Albios 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2MknQK:ref
>

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