Hi, we're receiving an "Internal Error" when trying to execute the "search"
method of "GoogleAdsService" using the googleads-python-lib. Below, I've
pasted the debug log produced by the lib: (please note that I've replaced
our customer_id with "ALSO-REDACTED".) Do you have any idea what the
problem is, or any way to get it fixed?
Thank you, and please let me know if you need any additional information
from me.
[2020-05-13 10:44:20,249] INFO [google.ads.google_ads.client]: Request
-------
Method: /google.ads.googleads.v1.services.GoogleAdsService/Search
Host: googleads.googleapis.com:443
Headers: {
"developer-token": "REDACTED",
"x-goog-api-client": "gl-python/3.7.6 grpc/1.26.0 gax/1.15.0 gapic/4.1.1"
}
Request: customer_id: "ALSO-REDACTED"
query: "SELECT ad_group.id, ad_group.name, ad_group.campaign FROM ad_group
ORDER BY ad_group.id"
page_token:
"CPqosrm7qqLyKRDYswEYjr-J7aAuIhZnc3YzUGt2Yzlac25ta0FQZzBpcVlBKgJWMTAAOLiqvQFAu40O"
page_size: 1000
Response
-------
Headers: {
"request-id": "isNrveLDHyVrDm0FfC3KSQ"
}
Fault: {
"created": "@1589366660.248872582",
"description": "Error received from peer ipv4:172.217.13.74:443",
"file": "src/core/lib/surface/call.cc",
"file_line": 1056,
"grpc_message": "Internal error encountered.",
"grpc_status": 13
}
[2020-05-13 10:44:20,249] WARNING [google.ads.google_ads.client]: Request
made: ClientCustomerId: ALSO-REDACTED, Host: googleads.googleapis.com:443,
Method: /google.ads.googleads.v1.services.GoogleAdsService/Search,
RequestId: isNrveLDHyVrDm0FfC3KSQ, IsFault: True, FaultMessage: Internal
error encountered.
Using PROD AMP config
Traceback (most recent call last):
File
"/usr/local/lib/python3.7/site-packages/google/api_core/grpc_helpers.py",
line 57, in error_remapped_callable
return callable_(*args, **kwargs)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
222, in __call__
compression=compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
257, in _with_call
return call.result(), call
File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line 333,
in result
raise self
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
248, in continuation
compression=new_compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
272, in with_call
compression=compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
257, in _with_call
return call.result(), call
File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line 333,
in result
raise self
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
248, in continuation
compression=new_compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
272, in with_call
compression=compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
256, in _with_call
continuation, client_call_details, request)
File
"/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
line 139, in intercept_unary_unary
self._handle_grpc_failure(response)
File
"/usr/local/lib/python3.7/site-packages/google/ads/google_ads/interceptors/exception_interceptor.py",
line 118, in _handle_grpc_failure
raise exception
File "/usr/local/lib/python3.7/site-packages/grpc/_interceptor.py", line
248, in continuation
compression=new_compression)
File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line 835,
in with_call
return _end_unary_response_blocking(state, call, True, None)
File "/usr/local/lib/python3.7/site-packages/grpc/_channel.py", line 726,
in _end_unary_response_blocking
raise _InactiveRpcError(state)
grpc._channel._InactiveRpcError: <_InactiveRpcError of RPC that terminated
with:
\tstatus = StatusCode.INTERNAL
\tdetails = "Internal error encountered."
\tdebug_error_string =
"{"created":"@1589366660.248872582","description":"Error received from peer
ipv4:172.217.13.74:443","file":"src/core/lib/surface/call.cc","file_line":1056,"grpc_message":"Internal
error encountered.","grpc_status":13}"
>
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