Hello.

My test client account was created under a Test Manager (confirmed the red 
rectangle with "Test account" text). The test client account is visible as 
cancelled in the UI but I cannot access anything via Google Ads API.

GetAccountInformation 
<https://github.com/googleads/google-ads-dotnet/blob/master/examples/Services/AccountManagement/GetAccountInformation.cs>
 Repro:

8:53am PDT March 3rd

This code example lists basic information about an advertising account, 
like the name, currency and time zone.

Failure:

Message: Status(StatusCode=PermissionDenied, Detail="The caller does not 
have permission")

Failure: { "errors": [ { "errorCode": { "authorizationError": 
"USER_PERMISSION_DENIED" }, "message": "User doesn't have permission to 
access customer." } ] }

Request ID: tWJNI2bl8EbsKGOCctiUpA


FWIW I am using a production developer token from a production Manager 
account i.e., via completely separate Google Ads user account / login. Also 
I confirmed that I am using the user credentials who owns the TEST manager 
account. Also note, GetAccessibleCustomers 
<https://github.com/googleads/google-ads-dotnet/blob/master/examples/Services/AccountManagement/GetAccessibleCustomers.cs>
 does 
not return the test client account Customer ID -  the API only returns the 
Test Manager CIDs  and production test client accounts. Aside: In addition 
to what I now believe are the expected test client accounts in Cancelled 
status, I created 2 Test Managers and 2 PROD client accounts via trial and 
error this weekend. 

Any suggestions how to troubleshoot further? I am happy to send my account 
details / customer IDs offline as needed.

Thank you,

Eric

On Monday, January 7, 2019 at 2:44:09 PM UTC-8, Milind Sankeshware (AdWords 
API Team) wrote:
>
> Hi Regis,
>
> By default, the status of the test account is cancel. This is expected 
> behavior. To check more information on the test account, please refer to 
> this 
> <https://developers.google.com/adwords/api/docs/guides/accounts-overview#test_accounts>
>  
> document. Let me know if you have any further questions.
>
> Thanks,
> Milind, AdWords API Team
>

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