Hi there, The error CUSTOMER_NOT_FOUND <https://developers.google.com/adwords/api/docs/common-errors#AuthenticationError.CUSTOMER_NOT_FOUND> means that there is no account found for the customer ID provided in the header.
Could you double-check if the clientCustomerId you're using is correct by running ManagedCustomerService.get() <https://developers.google.com/adwords/api/docs/reference/v201809/ManagedCustomerService#get> in your manager account? If you verify that it is indeed correct and that ManagedCustomerService.get() <https://developers.google.com/adwords/api/docs/reference/v201809/ManagedCustomerService#get> returns the clientCustomerId you're using, then please provide the complete SOAP request and response logs via *Reply privately to author* and the account logged in when you're generating your OAuth2 credentials so I can look into this more. Regards, Dannison AdWords API Team On Wednesday, November 21, 2018 at 1:40:48 AM UTC+8, Best Dev wrote: > > Hello, > My client's adwords account is not connecting into our system after > upgrade of adwords account with billing. > To connect adwords account into our system, we are using Adwords API. > It's saying CUSTOMER_NOT_FOUND. > Along with description for this issue, we waited for a few hours, but > still can't connect his adwords account into our system. > > Still getting CUSTOMER_NOT_FOUND > > Any help appreciated. > > Regards! > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/a0eba213-84b5-4876-895c-afbc1fdddfe1%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
