Hello Nadine,
Sure, here is the new
thread https://groups.google.com/forum/#!topic/adwords-api/GT4j1vigFC8 .
Regards,
Inessa M.
четверг, 8 ноября 2018 г., 7:08:21 UTC+10 пользователь Nadine Sundquist
(AdWords API Team) написал:
>
> Hello,
>
> This is quite an old thread. Can you do me a HUGE favor? Could you please
> start a new thread with this question as I believe this may be a new issue?
>
> Thanks,
> Nadine, AdWords API Team
>
> On Tuesday, November 6, 2018 at 7:23:21 PM UTC-5, Inessa M wrote:
>>
>> Hi all,
>>
>> I try to add some HTML5 ads using BatchJobs (I didn't try to send it
>> without BatchJobs; API version is 201802) and I get the same error.
>> Can anyone help me please? Thanks in advance.
>>
>> суббота, 4 марта 2017 г., 4:19:36 UTC+10 пользователь Nadine Sundquist
>> (AdWords API Team) написал:
>>>
>>> Hello AdWordsians,
>>>
>>> I just got the all clear that code has been pushed to our servers that
>>> should make this issue disappear. Please get in contact with me if you see
>>> this error happening with HTML5 ads. Based on my analysis, it looks like
>>> the issue first started late Wednesday night and continued into today. At
>>> this point, you should no longer see this error.
>>>
>>> Thanks,
>>> Nadine, AdWords API Team
>>>
>>> On Friday, March 3, 2017 at 10:36:40 AM UTC-5, Nadine Sundquist (AdWords
>>> API Team) wrote:
>>>>
>>>> Hello Everyone!
>>>>
>>>> I no longer need the request IDs. I found the root cause by surfing our
>>>> logging servers. I've made this the top priority around here. I'll post an
>>>> update here when I have more news.
>>>>
>>>> Best,
>>>> Nadine, AdWords API Team
>>>>
>>>> On Friday, March 3, 2017 at 9:55:31 AM UTC-5, Nadine Sundquist (AdWords
>>>> API Team) wrote:
>>>>>
>>>>> Hello Adam,
>>>>>
>>>>> Would you happen to have request IDs for some of the failures on
>>>>> AdGroupAdService? The *requestId* would be in your SOAP XML response.
>>>>> That would help me narrow this down a little faster.
>>>>>
>>>>> Thanks,
>>>>> Nadine, AdWords API Team
>>>>>
>>>>> On Friday, March 3, 2017 at 9:34:08 AM UTC-5, Nadine Sundquist
>>>>> (AdWords API Team) wrote:
>>>>>>
>>>>>> Greetings AdWordsians!
>>>>>>
>>>>>> Thank you to everyone who spoke up here. I'm looking into it. When
>>>>>> something like this happens, it doesn't tend to be a coincidence. I'll
>>>>>> get
>>>>>> back to you as soon as I finish investigating.
>>>>>>
>>>>>> Best,
>>>>>> Nadine, AdWords API Team
>>>>>>
>>>>>> On Friday, March 3, 2017 at 4:12:24 AM UTC-5, Dorian Kind wrote:
>>>>>>>
>>>>>>> Hi there,
>>>>>>>
>>>>>>> the same seems to happen when using BatchJobs. Any job that contains
>>>>>>> creation operations for HTML5 template ads reproducibly fails
>>>>>>> with BatchJobProcessingError.INTERNAL_ERROR.
>>>>>>> Any workarounds would be greatly appreciated.
>>>>>>>
>>>>>>> Best regards,
>>>>>>> Dorian
>>>>>>>
>>>>>>> On Friday, March 3, 2017 at 7:36:57 AM UTC+1, Justin Masters wrote:
>>>>>>>>
>>>>>>>> We're also getting this error in code that was working recently.
>>>>>>>> Keen to know what's happened
>>>>>>>>
>>>>>>>> Justin
>>>>>>>>
>>>>>>>> On Friday, March 3, 2017 at 11:44:05 AM UTC+11, Adam Marshall wrote:
>>>>>>>>>
>>>>>>>>> I have now downloaded the .Net adwords_dotnet_lib_src_v19.1.0
>>>>>>>>> solution and ran the AddHtml5ad.cs, and this example also crashes.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> So it is reproducible in the examples.
>>>>>>>>>
>>>>>>>>> Can someone help me please?
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Adam
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Friday, 3 March 2017 11:26:11 UTC+13, Adam Marshall wrote:
>>>>>>>>>
>>>>>>>>>> Hello, I have been receiving the following error when attempting
>>>>>>>>>> to create an html5 template for the last 36 hours:
>>>>>>>>>>
>>>>>>>>>> This is the only error information received:
>>>>>>>>>> (Error: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR,
>>>>>>>>>> FieldPath: , Trigger: )
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> This has been working unchanged for over 8 months, yesterday it
>>>>>>>>>> started throwing these errors.
>>>>>>>>>>
>>>>>>>>>> I am using v201609 ( I also tested on 201702, but same issue)
>>>>>>>>>>
>>>>>>>>>> The campaign and adgroup are created successfully, just uploading
>>>>>>>>>> the html5 ads is failing.
>>>>>>>>>>
>>>>>>>>>> Here is my c# code:
>>>>>>>>>>
>>>>>>>>>> AdWordsApiVersion.AdGroupAdService adGroupAdService =
>>>>>>>>>> (AdWordsApiVersion.AdGroupAdService)User.GetService(AdWordsServiceVersion.AdGroupAdService);
>>>>>>>>>> AdWordsApiVersion.TemplateAd html5Ad = new
>>>>>>>>>> AdWordsApiVersion.TemplateAd()
>>>>>>>>>> {
>>>>>>>>>> name = adName,
>>>>>>>>>> templateId = 419,
>>>>>>>>>> finalUrls = new string[] { finalUrl },
>>>>>>>>>> displayUrl = displayUrl,
>>>>>>>>>> dimensions = new AdWordsApiVersion.Dimensions()
>>>>>>>>>> {
>>>>>>>>>> width = width,
>>>>>>>>>> height = height
>>>>>>>>>> }
>>>>>>>>>> };
>>>>>>>>>> AdWordsApiVersion.MediaBundle mediaBundle = new
>>>>>>>>>> AdWordsApiVersion.MediaBundle()
>>>>>>>>>> {
>>>>>>>>>> data = html5ZipBytes,
>>>>>>>>>> entryPoint =
>>>>>>>>>> GaTemplateManager.GoogleAdEntryPointHtml,
>>>>>>>>>> type =
>>>>>>>>>> AdWordsApiVersion.MediaMediaType.MEDIA_BUNDLE
>>>>>>>>>> };
>>>>>>>>>> html5Ad.templateElements = new
>>>>>>>>>> AdWordsApiVersion.TemplateElement[] {
>>>>>>>>>> new AdWordsApiVersion.TemplateElement() {
>>>>>>>>>> uniqueName = "adData",
>>>>>>>>>> fields = new
>>>>>>>>>> AdWordsApiVersion.TemplateElementField[] {
>>>>>>>>>> new
>>>>>>>>>> AdWordsApiVersion.TemplateElementField() {
>>>>>>>>>> name = "Custom_layout",
>>>>>>>>>> fieldMedia = mediaBundle,
>>>>>>>>>> type =
>>>>>>>>>> AdWordsApiVersion.TemplateElementFieldType.MEDIA_BUNDLE
>>>>>>>>>> },
>>>>>>>>>> new AdWordsApiVersion.TemplateElementField() {
>>>>>>>>>> name = "layout",
>>>>>>>>>> fieldText = "Custom",
>>>>>>>>>> type =
>>>>>>>>>> AdWordsApiVersion.TemplateElementFieldType.ENUM
>>>>>>>>>> },
>>>>>>>>>> },
>>>>>>>>>> }
>>>>>>>>>> };
>>>>>>>>>> // Create the AdGroupAd.
>>>>>>>>>> AdWordsApiVersion.AdGroupAd html5AdGroupAd = new
>>>>>>>>>> AdWordsApiVersion.AdGroupAd()
>>>>>>>>>> {
>>>>>>>>>> adGroupId = adGroupId,
>>>>>>>>>> ad = html5Ad,
>>>>>>>>>> // Additional properties (non-required).
>>>>>>>>>> status = AdWordsApiVersion.AdGroupAdStatus.ENABLED
>>>>>>>>>> };
>>>>>>>>>> AdWordsApiVersion.AdGroupAdOperation
>>>>>>>>>> adGroupAdOperation = new AdWordsApiVersion.AdGroupAdOperation()
>>>>>>>>>> {
>>>>>>>>>> @operator = AdWordsApiVersion.Operator.ADD,
>>>>>>>>>> operand = html5AdGroupAd
>>>>>>>>>> };
>>>>>>>>>>
>>>>>>>>>> // Error is thrown on this line:
>>>>>>>>>>
>>>>>>>>>> AdWordsApiVersion.AdGroupAdReturnValue result =
>>>>>>>>>> adGroupAdService.mutate(new AdWordsApiVersion.AdGroupAdOperation[] {
>>>>>>>>>> adGroupAdOperation });
>>>>>>>>>> if (result != null && result.value != null)
>>>>>>>>>> {
>>>>>>>>>> return result.value[0];
>>>>>>>>>> }
>>>>>>>>>> else
>>>>>>>>>> {
>>>>>>>>>> throw new Exception("HTML5 ad " + adName + "
>>>>>>>>>> could not be added.");
>>>>>>>>>> }
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
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