We're having the same issue. Many of our audiences are showing up as "Closed" in AdX. We're curious if something has changed, and we can't mutate them to status 'OPEN' because we're receiving this error when we try to update.
On Friday, October 26, 2018 at 2:54:39 AM UTC-4, Thanet Knack Praneenararat (AdWords API Team) wrote: > > Hello Alex, > > Thanks for reporting this. > I'm passing this information to engineering and we'll update this thread > as soon as possible. > > Best, > Thanet, AdWords API Team > > On Friday, October 26, 2018 at 2:45:24 AM UTC+9, al...@zaius.com > <javascript:> wrote: >> >> For reference, here's the SOAP request/response I sent to Peter: >> >> Request: >> >> <?xml version="1.0" encoding="UTF-8"?> <env:Envelope xmlns:env=" >> http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns0=" >> https://adwords.google.com/api/adwords/cm/v201806" xmlns:wsdl=" >> https://adwords.google.com/api/adwords/rm/v201806" xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema" xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"> <env:Header> < >> wsdl:RequestHeader xmlns=" >> https://adwords.google.com/api/adwords/cm/v201806"> <userAgent>rails >> (AwApi-Ruby/1.3.0, Common-Ruby/1.0.2, GoogleAdsSavon/1.0.3, ruby/2.2.10, >> HTTPI/2.4.1, httpclient)</userAgent> <developerToken>REDACTED</ >> developerToken> <clientCustomerId>**********</clientCustomerId> </ >> wsdl:RequestHeader> </env:Header> <env:Body> <mutateMembers xmlns=" >> https://adwords.google.com/api/adwords/rm/v201806"> <operations> < >> ns0:operator>ADD</ns0:operator> <operand> <userListId>**********</ >> userListId> <membersList> <hashedEmail>**********</hashedEmail> </ >> membersList> </operand> </operations> </mutateMembers> </env:Body> </ >> env:Envelope> >> >> >> Response: >> >> <?xml version="1.0" encoding="UTF-8"?> <soap:Envelope xmlns:soap=" >> http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> < >> ns2:ResponseHeader xmlns:ns2=" >> https://adwords.google.com/api/adwords/rm/v201806" xmlns=" >> https://adwords.google.com/api/adwords/cm/v201806"> <requestId> >> 0005791104dbdce00a8112908a08ecd0</requestId> <serviceName> >> AdwordsUserListService</serviceName> <methodName>mutateMembers</ >> methodName> <operations>1</operations> <responseTime>262</responseTime> >> </ns2:ResponseHeader> </soap:Header> <soap:Body> <soap:Fault> <faultcode> >> soap:Client</faultcode> >> <faultstring>[UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST >> @ operations[0].operand]</faultstring> <detail> <ns2:ApiExceptionFault >> xmlns:ns2="https://adwords.google.com/api/adwords/rm/v201806" xmlns=" >> https://adwords.google.com/api/adwords/cm/v201806"> >> <message>[UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST >> @ operations[0].operand]</message> <ApplicationException.Type> >> ApiException</ApplicationException.Type> <errors xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:UserListError"> >> <fieldPath>operations[0].operand</fieldPath> <fieldPathElements> <field> >> operations</field> <index>0</index> </fieldPathElements> < >> fieldPathElements> <field>operand</field> </fieldPathElements> <trigger >> /> <errorString>UserListError.CAN_NOT_MUTATE_SENSITIVE_USERLIST</ >> errorString> <ApiError.Type>UserListError</ApiError.Type> <ns2:reason> >> CAN_NOT_MUTATE_SENSITIVE_USERLIST</ns2:reason> </errors> </ >> ns2:ApiExceptionFault> </detail> </soap:Fault> </soap:Body> </ >> soap:Envelope> >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/5414d364-4fdd-49f7-908e-f84f39e49d1f%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.