Hi Jordan, The testAccount <https://developers.google.com/adwords/api/docs/reference/v201806/ManagedCustomerService.ManagedCustomer#testaccount> field of the ManageCustomer <https://developers.google.com/adwords/api/docs/reference/v201806/ManagedCustomerService.ManagedCustomer> object does not determine your account status but rather a boolean type of object that will tell you whether your managed customer's account is a test account. The status of account cannot be retrieve via the API as this is currently not supported.
To further investigate the account you mentioned that was not being processed, could you provide more context on the issue you are encountering? If possible, could you provide the complete SOAP request and response logs if you encounter any error? Please reply via *Reply privately to author*. Thanks and regards, Luis AdWords API Team On Saturday, September 8, 2018 at 7:09:14 AM UTC+8, Etleap Dev wrote: > > Hello, > > We have an application (Etleap) which retrieves data from Google Ads on > behalf of users. We have received a few reports that a couple of accounts, > which are managed by MCC accounts, are not being processed. We determine > whether to process an account by using the ManagedCustomerService and > selecting the ManagedCustomerField.TestAccount (boolean which I believe was > repurposed/renamed to mean whether or not the account is considered > "active"). For a couple of ManagedCustomers, the value for this field is > false, when our user claims that the account is indeed active "The > account is active with two campaigns currently enabled. We have data from > June to yesterday." This works for the overwhelming majority of adword > accounts for this user and across our userbase, so we believe that > something is wrong with the particular ManagedCustomer the user is asking > about. > > Relevant code: > > > ManagedCustomerServiceInterface managedCustomerService = > service(ManagedCustomerServiceInterface.class, getSession()); > Selector selector = new > SelectorBuilder().fields(ManagedCustomerField.CustomerId, > ManagedCustomerField.TestAccount, > ManagedCustomerField.Name).build(); > ManagedCustomerPage managedCustomerPage = > managedCustomerService.get(selector); > > Additional information: > > - API version: v201806 > - We're using the official API client for Java, version 3.15.1 - > https://github.com/googleads/googleads-java-lib > <https://github.com/googleads/googleads-java-lib> > > I can provide the client ID and customer information in a private message > if required. > > Thanks, > Jordan > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/b8278e12-2f96-44b3-85c8-fd98a5362adf%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
