Hi Deap, As you found out, the SERVICE_ACCESS_DENIED error means that user authorizing the API call doesn't have access to the specific service. You could request the Admin user on the account to grant you necessary access level. Please check this guide <https://support.google.com/adwords/answer/1704346?hl=en> to red more about access levels in AdWords. If this does not help you, could you please share the SOAP request and response, the client customer Id and the email Id of user authenticating the call? You could choose to *reply privately* while sharing the information.
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