Hello, Based on the logs, OperationAccessDenied.ACTION_NOT_PERMITTED <https://developers.google.com/adwords/api/docs/reference/v201609/AdGroupAdService.OperationAccessDenied#reason> error is encountered when you don't have an authorization to invoke the service methods (get, mutate, etc.). It is possible that you're using the credentials with read-only login to create ads. You will need to have either a standard or administrative access level <https://support.google.com/adwords/answer/1704346> to make changes to your account.
If you continue to have an issue with this, could you provide us the email address associated to the refresh token via *Reply privately to author *option, so we can take a look. Regards, Bharani, AdWords API Team. On Tuesday, September 5, 2017 at 3:01:26 PM UTC-4, phoom...@acommerce.asia wrote: > > Hello, I was using the adgroupservice->mutate function for a while up > until today. Here's the error I got: > > [2017-09-05 18:09:19] AW_SOAP.WARNING: clientCustomerId=761-847-2146 > operations= > 1 service=AdGroupService method=mutate responseTime=237 > requestId=0005586f4044d4 > 200a626e019b0064e9 server=adwords.google.com isFault=1 > faultMessage=[OperationAc > cessDenied.ACTION_NOT_PERMITTED @ class > com.google.ads.api.serviceimpls.campaign > mgmt.adgroup.MutateAction] > [2017-09-05 18:09:19] AW_SOAP.NOTICE: POST > /api/adwords/cm/v201708/AdGroupServic > e?wsdl HTTP/1.1 > Host: adwords.google.com > Connection: close > User-Agent: PHP-SOAP/7.1.7 > Content-Type: text/xml; charset=utf-8 > SOAPAction: "" > Content-Length: 776 > Authorization: REDACTED > > <?xml version="1.0" encoding="UTF-8"?> > <SOAP-ENV:Envelope xmlns:SOAP-ENV=" > http://schemas.xmlsoap.org/soap/envelope/"; xm > lns:ns1="https://adwords.google.com/api/adwords/cm/v201708 > "><SOAP-ENV:Header><ns > > 1:RequestHeader><ns1:clientCustomerId>761-847-2146</ns1:clientCustomerId><ns1:de > veloperToken>REDACTED</ns1:developerToken><ns1:userAgent>unknown > (AwApi-PHP, goo > gleads-php-lib/29.0.0, > PHP/7.1.7)</ns1:userAgent><ns1:validateOnly>false</ns1:va > > lidateOnly><ns1:partialFailure>false</ns1:partialFailure></ns1:RequestHeader></S > > OAP-ENV:Header><SOAP-ENV:Body><ns1:mutate><ns1:operations><ns1:operator>SET</ns1 > > :operator><ns1:operand><ns1:id>39639838285</ns1:id><ns1:status>PAUSED</ns1:statu > > s></ns1:operand></ns1:operations></ns1:mutate></SOAP-ENV:Body></SOAP-ENV:Envelop > e> > > HTTP/1.1 500 Internal Server Error > Content-Type: text/xml; charset=UTF-8 > Date: Tue, 05 Sep 2017 11:08:46 GMT > Expires: Tue, 05 Sep 2017 11:08:46 GMT > Cache-Control: private, max-age=0 > X-Content-Type-Options: nosniff > X-Frame-Options: SAMEORIGIN > X-XSS-Protection: 1; mode=block > Server: GSE > Alt-Svc: quic=":443"; ma=2592000; v="39,38,37,35" > Accept-Ranges: none > Vary: Accept-Encoding > Connection: close > > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/ > "><soap:Head > er><ResponseHeader xmlns=" > https://adwords.google.com/api/adwords/cm/v201708";><re > > questId>0005586f4044d4200a626e019b0064e9</requestId><serviceName>AdGroupService< > > /serviceName><methodName>mutate</methodName><operations>1</operations><responseT > > ime>237</responseTime></ResponseHeader></soap:Header><soap:Body><soap:Fault><fau > > ltcode>soap:Server</faultcode><faultstring>[OperationAccessDenied.ACTION_NOT_PER > MITTED @ class > com.google.ads.api.serviceimpls.campaignmgmt.adgroup.MutateAction > ]</faultstring><detail><ApiExceptionFault xmlns=" > https://adwords.google.com/api/ > adwords/cm/v201708"><message>[OperationAccessDenied.ACTION_NOT_PERMITTED @ > class > > > com.google.ads.api.serviceimpls.campaignmgmt.adgroup.MutateAction]</message><Ap > plicationException.Type>ApiException</ApplicationException.Type><errors > xmlns:xs > i="http://www.w3.org/2001/XMLSchema-instance"; > xsi:type="OperationAccessDenied">< > > fieldPath></fieldPath><trigger></trigger><errorString>OperationAccessDenied.ACTI > > ON_NOT_PERMITTED</errorString><ApiError.Type>OperationAccessDenied</ApiError.Typ > > e><reason>ACTION_NOT_PERMITTED</reason></errors></ApiExceptionFault></detail></s > oap:Fault></soap:Body></soap:Envelope> > > PHP Fatal error: Uncaught Google\AdsApi\AdWords\v201708\cm\ApiException: > [Opera > tionAccessDenied.ACTION_NOT_PERMITTED @ class > com.google.ads.api.serviceimpls.ca > mpaignmgmt.adgroup.MutateAction] in > C:\Users\Phoomipat.u\Desktop\Atkins\adwordAp > > i\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection.php:39 > Stack trace: > #0 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\Util\Reflection.php(39): > ReflectionClass->newInstanceArgs( > Array) > #1 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\AdsSoapClient.php(165): > Google\AdsApi\Common\Util\Reflecti > on->createInstance('Google\\AdsApi\\A...', Array) > #2 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\AdsSoapClient.php(130): > Google\AdsApi\Common\AdsSoapClient > ->parseApiExceptionFromSoapFault(Object(SoapFault)) > #3 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\AdWords\v201708\cm\AdGroupS in > C:\Users\Phoomipat.u\Desktop\Atkin > > s\adwordApi\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection > .php on line 39 > > Fatal error: Uncaught Google\AdsApi\AdWords\v201708\cm\ApiException: > [OperationA > ccessDenied.ACTION_NOT_PERMITTED @ class > com.google.ads.api.serviceimpls.campaig > nmgmt.adgroup.MutateAction] in > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\goo > gleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection.php:39 > Stack trace: > #0 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\Util\Reflection.php(39): > ReflectionClass->newInstanceArgs( > Array) > #1 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\AdsSoapClient.php(165): > Google\AdsApi\Common\Util\Reflecti > on->createInstance('Google\\AdsApi\\A...', Array) > #2 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\Common\AdsSoapClient.php(130): > Google\AdsApi\Common\AdsSoapClient > ->parseApiExceptionFromSoapFault(Object(SoapFault)) > #3 > C:\Users\Phoomipat.u\Desktop\Atkins\adwordApi\googleads\googleads-php-lib\src > \Google\AdsApi\AdWords\v201708\cm\AdGroupS in > C:\Users\Phoomipat.u\Desktop\Atkin > > s\adwordApi\googleads\googleads-php-lib\src\Google\AdsApi\Common\Util\Reflection > .php on line 39 > > I haven't changed anything regarding the access/authorization and this has > left me puzzled for over a day. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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