Hi.
I made a list 24 hours ago and watch that's.
Name:From Prod 1
ID:463092876
Name:From Prod 2
ID:463092978
Name:From Prod 3
ID:463092882
List status is "Uploading", but the matching num is displayed !!
I was able to use it in campaign and ad group.
Just to be sure can you check the status on google side ?
It is not an error It seems that it takes time to process.
I'm happy if it gets faster but it's not a big problem.
2017年3月3日金曜日 6時56分03秒 UTC+9 Nadine Sundquist (AdWords API Team):
>
> Hello,
>
> I had a talk with one of the engineers on my team who is an expert on
> this. He says that it is expected that it can take up to 24 hours to clear
> a list after you've sent the clear request. If you send another clear
> request to the list, then it resets the amount of time you need to wait for
> another 24 hours. I hope that answer clears things up for you. If you see
> that the status is remaining the same where it is in process for a couple
> of days, then please get back to me.
>
> Best,
> Nadine, AdWords API Team
>
> On Wednesday, March 1, 2017 at 6:23:26 PM UTC-5, 竹田祥 wrote:
>>
>> Thank you!
>> I am grateful for your polite response.
>>
>> best regards.
>>
>> 2017年3月2日木曜日 3時52分48秒 UTC+9 Nadine Sundquist (AdWords API Team):
>>>
>>> Hello,
>>>
>>> Your English is great! I understand it just fine. We both understand
>>> code, so that is what matters.
>>>
>>> If you are trying to refresh the entire list, then I think you are doing
>>> the right thing. I will go check on our servers to see why these lists are
>>> taking so long to clear. I will get back to you when I've found out more.
>>>
>>> Regards,
>>> Nadine, AdWords API Team
>>>
>>> On Wednesday, March 1, 2017 at 12:54:38 PM UTC-5, 竹田祥 wrote:
>>>>
>>>> Thank you for replying.
>>>> (Sorry I'm bad at English, google translation is wonderful !!)
>>>>
>>>> >Did you use the removeAll field of MutateMembersOperand to remove all
>>>> members of a CrmBasedUserList? If so, is it taking more than 24 hours to
>>>> process?
>>>> That's right.
>>>> In order to make the list always fresh, I delete it every time and add
>>>> it.
>>>> When you look at the status with the API, it seems that the deletion
>>>> processing has not ended.(24 hours over)
>>>> Is there any good solution?
>>>>
>>>> Process flow
>>>> 1)removeAll
>>>> 2)add email
>>>>
>>>> 1)removeAll
>>>> public void removeEmailsFromUserList(String refreshToken, String
>>>> customerId, String userListId) throws GoogleException {
>>>> try {
>>>> MutateMembersOperand operand = new MutateMembersOperand();
>>>> operand.setUserListId(Long.valueOf(userListId));
>>>> operand.setRemoveAll(true);
>>>>
>>>> MutateMembersOperation operation = new
>>>> MutateMembersOperation();
>>>> operation.setOperand(operand);
>>>> operation.setOperator(Operator.REMOVE);
>>>>
>>>> AdwordsUserListServiceInterface userListService =
>>>> getUserListService(refreshToken, customerId);
>>>>
>>>> userListService.mutateMembers(new
>>>> MutateMembersOperation[]{operation});
>>>> } catch (RemoteException e) {
>>>> logger.error("cannot remove emails error={}", e);
>>>> throw new GoogleException(e);
>>>> }
>>>> }
>>>>
>>>> 2)add email
>>>> public void sendEmailAddresses(String refreshToken, String
>>>> customerId, String userListId, List<String> emails) throws GoogleException
>>>> {
>>>> try {
>>>> MutateMembersOperand operand = new MutateMembersOperand();
>>>> operand.setUserListId(Long.valueOf(userListId));
>>>>
>>>> operand.setDataType(MutateMembersOperandDataType.EMAIL_SHA256);
>>>> operand.setMembers(emails.stream().map(s ->
>>>> getSha256(s.trim().toLowerCase())).collect(Collectors.toList()).toArray(new
>>>>
>>>> String[emails.size()]));
>>>>
>>>> MutateMembersOperation operation = new
>>>> MutateMembersOperation();
>>>> operation.setOperand(operand);
>>>> operation.setOperator(Operator.ADD);
>>>>
>>>> AdwordsUserListServiceInterface userListService =
>>>> getUserListService(refreshToken, customerId);
>>>>
>>>> userListService.mutateMembers(new
>>>> MutateMembersOperation[]{operation});
>>>> } catch (RemoteException e) {
>>>> logger.error("cannot send emais error={}", e);
>>>> throw new GoogleException(e);
>>>> }
>>>> }
>>>>
>>>> 2017年3月2日木曜日 2時24分23秒 UTC+9 Nadine Sundquist (AdWords API Team):
>>>>>
>>>>> Greetings!
>>>>>
>>>>> Thank you for taking the time to provide all these details. I took a
>>>>> look at all these particular user lists. It looks like all the uploads
>>>>> that
>>>>> you requested were processed. Please keep in mind that it is normal for
>>>>> it
>>>>> to take up to 24 hours for requests to be processed. Based on that
>>>>> status,
>>>>> it looks like you asked for the list to also be cleared and that's in
>>>>> process. Did you request that the list be cleared at some point? Did you
>>>>> use the removeAll
>>>>> <https://developers.google.com/adwords/api/docs/reference/v201702/AdwordsUserListService.MutateMembersOperand#removeall>
>>>>>
>>>>> field of MutateMembersOperand to remove all members of a
>>>>> CrmBasedUserList? If so, is it taking more than 24 hours to process?
>>>>>
>>>>> Thanks,
>>>>> Nadine, AdWords API Team
>>>>>
>>>>> On Tuesday, February 28, 2017 at 10:05:11 PM UTC-5, 竹田祥 wrote:
>>>>>>
>>>>>> Hi
>>>>>>
>>>>>> I checked the list status with the API.
>>>>>> uploadStatus:SUCCESS
>>>>>> removeAllStatus:IN_PROCESS
>>>>>>
>>>>>> in xml
>>>>>> <ns2:uploadStatus>SUCCESS</ns2:uploadStatus>
>>>>>> <ns2:removeAllStatus>IN_PROCESS</ns2:removeAllStatus>
>>>>>>
>>>>>> In this process, deleted the members of the list and added it.
>>>>>> Is there a problem with the order of processing?
>>>>>>
>>>>>> 2017年3月1日水曜日 3時54分26秒 UTC+9 Shwetha Vastrad (AdWords API Team):
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Could you provide your clientCustomerId and the name of the UserList
>>>>>>> so I can take a look? Please note that it may take up to several hours
>>>>>>> for
>>>>>>> the list to be populated with members. I suggest that you go through
>>>>>>> the
>>>>>>> caveats associated with CrmBasedUserLists which are provided here
>>>>>>> <https://developers.google.com/adwords/api/docs/guides/remarketing#caveats>.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Shwetha, AdWords API Team.
>>>>>>>
>>>>>>
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