We are receiving InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when making 
calls to ManagedCustomerService.get.  Is google adwords experiencing issues 
with this service at the moment?

Here is the request and response from our soap logging (clientCustomerId 
and developerTokens have been censored):

INFO  2017-01-11 07:00:11 [pool-10-thread-6] SOAPErrorLogger - 
*Request:*
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
  <soapenv:Header>
    <ns1:RequestHeader 
xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201609"; 
soapenv:mustUnderstand="0">
      <ns2:clientCustomerId 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201609";>XXXXXXXXX</ns2:clientCustomerId>
      <ns3:developerToken 
xmlns:ns3="https://adwords.google.com/api/adwords/cm/v201609";>XXXXXXXXXXXX</ns3:developerToken>
      <ns4:userAgent 
xmlns:ns4="https://adwords.google.com/api/adwords/cm/v201609";>Natpal-AdStation/1.0
 
(AwApi-Java, AdWords-Axis/2.21.0, Common-Java/2.21.0, Axis/1.4, 
Java/1.8.0_25, jars)</ns4:userAgent>
      <ns5:validateOnly 
xmlns:ns5="https://adwords.google.com/api/adwords/cm/v201609";>false</ns5:validateOnly>
      <ns6:partialFailure 
xmlns:ns6="https://adwords.google.com/api/adwords/cm/v201609";>false</ns6:partialFailure>
    </ns1:RequestHeader>
  </soapenv:Header>
  <soapenv:Body>
    <get xmlns="https://adwords.google.com/api/adwords/mcm/v201609";>
      <serviceSelector>
        <ns7:fields 
xmlns:ns7="https://adwords.google.com/api/adwords/cm/v201609";>CustomerId</ns7:fields>
        <ns8:predicates 
xmlns:ns8="https://adwords.google.com/api/adwords/cm/v201609";>
          <ns8:field>CanManageClients</ns8:field>
          <ns8:operator>EQUALS</ns8:operator>
          <ns8:values>false</ns8:values>
        </ns8:predicates>
        <ns9:paging 
xmlns:ns9="https://adwords.google.com/api/adwords/cm/v201609";>
          <ns9:startIndex>0</ns9:startIndex>
          <ns9:numberResults>1</ns9:numberResults>
        </ns9:paging>
      </serviceSelector>
    </get>
  </soapenv:Body>
</soapenv:Envelope>

*Response:*
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
    <ns2:ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/v201609"; 
xmlns:ns2="https://adwords.google.com/api/adwords/mcm/v201609";>
      <requestId>000545d0576cb7500ac1188cec07d3ad</requestId>
      <serviceName>ManagedCustomerService</serviceName>
      <methodName>get</methodName>
      <operations>1</operations>
      <responseTime>3701</responseTime>
    </ns2:ResponseHeader>
  </soap:Header>
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</faultstring>
      <detail>
        <ns2:ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201609"; 
xmlns:ns2="https://adwords.google.com/api/adwords/mcm/v201609";>
          <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.&lt;init&gt;(InternalApiErro]</message>
          
<ApplicationException.Type>ApiException</ApplicationException.Type>
          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="InternalApiError">
            <fieldPath/>
            <trigger/>
            
<errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>
            <ApiError.Type>InternalApiError</ApiError.Type>
            <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
          </errors>
        </ns2:ApiExceptionFault>
      </detail>
    </soap:Fault>
  </soap:Body>
</soap:Envelope>

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  • ManagedC... chris . spadanuta
    • Re:... 'Sreelakshmi Sasidharan (AdWords API Team)' via AdWords API Forum

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