Any news on this? I am getting some behavior very similar to this. All zeroes for
- AveragePageviews - AverageTimeOnSite - BounceRate - PercentNewVisitors with the ADGROUP_PERFORMANCE_REPORT endoint for a particular account, but another account is pulling actual numbers for those 4 columns. I can provide much more details if needed, I'm just curious if there is anything I should be aware of, or documentation that I haven't been able to find. Thanks, Joey On Tuesday, April 14, 2015 at 6:58:48 AM UTC-6, Josh Radcliff (AdWords API Team) wrote: > > Hi David, > > The team is still actively looking into this, but I don't have a > resolution just yet. > > Thanks, > Josh, AdWords API Team > > On Monday, April 13, 2015 at 6:32:46 AM UTC-4, David Midgley wrote: >> >> Hi Josh >> >> It's been three months since your last post, have you managed to get a >> response from the reporting team? >> >> Cheers >> >> David >> >> On Thursday, 15 January 2015 17:57:41 UTC, Josh Radcliff (AdWords API >> Team) wrote: >>> >>> Hi David, >>> >>> Sorry for the delay. I contacted the reporting team again today for an >>> update. Hopefully I'll have something to report back soon. >>> >>> Thanks, >>> Josh, AdWords API Team >>> >>> On Wednesday, January 14, 2015 at 11:11:44 AM UTC-5, David Midgley wrote: >>>> >>>> Hi Josh >>>> >>>> It's been just over a week since your last post - I don't suppose you >>>> have an update? Should I start rewriting my code to workaround this bug? >>>> >>>> Cheers >>>> >>>> David >>>> >>>> On Tuesday, 6 January 2015 16:56:31 UTC, Josh Radcliff (AdWords API >>>> Team) wrote: >>>>> >>>>> Hi David, >>>>> >>>>> Thanks for offering, but unfortunately I think you'll get back all >>>>> zeros for past dates at this point as well. That's what I found when I >>>>> just >>>>> tried running a report with *id* and *KeywordId* for October 2014. >>>>> >>>>> I'll continue to follow up with the reporting team to try to figure >>>>> out what changed here. >>>>> >>>>> Thanks, >>>>> Josh, AdWords API Team >>>>> >>>>> On Monday, January 5, 2015 5:32:10 PM UTC-5, David Midgley wrote: >>>>>> >>>>>> Hi Josh >>>>>> >>>>>> Unfortunately I don't have a copy of a past response but I could >>>>>> recreate a past request. Would that be useful? >>>>>> >>>>>> This incident has prompted me to save all report files generated from >>>>>> the API into an audit trail as of today, but that's a little late! >>>>>> >>>>>> Cheers >>>>>> >>>>>> David >>>>>> >>>>>> On Monday, 5 January 2015 22:06:35 UTC, Josh Radcliff (AdWords API >>>>>> Team) wrote: >>>>>>> >>>>>>> Hi David, >>>>>>> >>>>>>> Thanks for confirming that you have a similar use case to Lloyd's. I >>>>>>> don't have an ETA for when or if this will be fixed, but one thing that >>>>>>> would help greatly in our investigation would be if you have a sample >>>>>>> report request *and* response for a request you ran in the past >>>>>>> with both *Id* and *KeywordId* where you received non-zero values >>>>>>> for the analytics columns. If you have such a sample, please send that >>>>>>> *only >>>>>>> to me* by clicking *Reply to Author* on this message. >>>>>>> >>>>>>> Thanks, >>>>>>> Josh, AdWords API Team >>>>>>> >>>>>>> On Monday, January 5, 2015 12:53:11 PM UTC-5, David Midgley wrote: >>>>>>>> >>>>>>>> Hi Josh >>>>>>>> >>>>>>>> Thanks for your quick response! >>>>>>>> >>>>>>>> Yes I am including KeywordId and Id as this is the only report I >>>>>>>> know of that allows you to split by keyword/ad combination. If there >>>>>>>> is >>>>>>>> another report that allows you to do this please let me know as this >>>>>>>> is >>>>>>>> crucial to the analysis we need to perform. >>>>>>>> >>>>>>>> Do you know if this bug is likely to be fixed any time soon? >>>>>>>> >>>>>>>> Cheers >>>>>>>> >>>>>>>> David >>>>>>>> >>>>>>>> On Monday, 5 January 2015 17:45:13 UTC, Josh Radcliff (AdWords API >>>>>>>> Team) wrote: >>>>>>>>> >>>>>>>>> Hi David, >>>>>>>>> >>>>>>>>> Could you confirm that you are only seeing zero values when your >>>>>>>>> AD_PERFORMANCE_REPORT request includes both *KeywordId* *and* *Id* >>>>>>>>> (ad >>>>>>>>> ID)? If that's the case, then it sounds like you have encountered the >>>>>>>>> same >>>>>>>>> error that Lloyd discovered. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Josh, AdWords API Team >>>>>>>>> >>>>>>>>> On Monday, January 5, 2015 10:26:12 AM UTC-5, David Midgley wrote: >>>>>>>>>> >>>>>>>>>> Hi Josh >>>>>>>>>> >>>>>>>>>> I'm seeing the same thing, I was just about to post this question >>>>>>>>>> before I noticed Lloyd's question: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> I'm getting zero values via the API for: >>>>>>>>>> >>>>>>>>>> - AveragePageviews >>>>>>>>>> - AverageTimeOnSite >>>>>>>>>> - BounceRate >>>>>>>>>> - PercentNewVisitors >>>>>>>>>> >>>>>>>>>> in a AD_PERFORMANCE_REPORT. According to the Reports Reference >>>>>>>>>> documentation these columns are available and I don't get an error >>>>>>>>>> in my >>>>>>>>>> report submission, just zero values. >>>>>>>>>> >>>>>>>>>> This is happening across multiple clients where I previously had >>>>>>>>>> values and the data disappeared on 9-10 December. >>>>>>>>>> >>>>>>>>>> This doesn't appear to be a time lag issue as I've tried >>>>>>>>>> re-importing the whole of December today and now I have no analytics >>>>>>>>>> data >>>>>>>>>> since 30 November! >>>>>>>>>> >>>>>>>>>> Is anyone else experiencing this? Has anything changed in the way >>>>>>>>>> analytics data is integrated into AdWords reporting? >>>>>>>>>> >>>>>>>>>> Just to reiterate, I was getting analytics data with no problems >>>>>>>>>> prior to 9/10 December and my report definitions have not changed. >>>>>>>>>> >>>>>>>>>> Cheers >>>>>>>>>> >>>>>>>>>> David >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Tuesday, 30 December 2014 14:50:19 UTC, Josh Radcliff (AdWords >>>>>>>>>> API Team) wrote: >>>>>>>>>>> >>>>>>>>>>> Hi Lloyd, >>>>>>>>>>> >>>>>>>>>>> I've contacted the reporting team to get more details on why >>>>>>>>>>> *KeywordId* in combination with the Ad ID returns zeros for >>>>>>>>>>> Google Analytics metrics. I'll post back here as soon as I hear >>>>>>>>>>> from them. >>>>>>>>>>> >>>>>>>>>>> Thanks, >>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>> >>>>>>>>>>> On Sunday, December 28, 2014 5:28:33 PM UTC-5, Lloyd Davies >>>>>>>>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Hi Josh >>>>>>>>>>>> >>>>>>>>>>>> Sorry for the delay responding to you on this. >>>>>>>>>>>> >>>>>>>>>>>> Yes, KeywordId is included in my search and if I remove it I do >>>>>>>>>>>> get back bounce rate data, so you are right that KeywordId is the >>>>>>>>>>>> cause. >>>>>>>>>>>> The curious thing is that I have been using KeywordId successfully >>>>>>>>>>>> since >>>>>>>>>>>> October and it has only recently stopped working... Did I just get >>>>>>>>>>>> lucky >>>>>>>>>>>> for a few months? >>>>>>>>>>>> >>>>>>>>>>>> Thanks, >>>>>>>>>>>> Lloyd >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Friday, December 19, 2014 5:57:45 PM UTC, Josh Radcliff >>>>>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hi Lloyd, >>>>>>>>>>>>> >>>>>>>>>>>>> Did you change your report request recently to include the >>>>>>>>>>>>> *KeywordId* field? If you include that field in the API's >>>>>>>>>>>>> AD_PERFORMANCE_REPORT or segment by *Keywords* in the UI's >>>>>>>>>>>>> *Ads* tab, those metrics will be returned as zero. >>>>>>>>>>>>> >>>>>>>>>>>>> Thanks, >>>>>>>>>>>>> Josh, AdWords API Team >>>>>>>>>>>>> >>>>>>>>>>>>> On Friday, December 19, 2014 10:03:47 AM UTC-5, Lloyd Davies >>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> Hi >>>>>>>>>>>>>> >>>>>>>>>>>>>> In Adwords UI I can see GA metrics (e.g. Bounce Rate) but >>>>>>>>>>>>>> recently these metrics have been coming back as zero when I >>>>>>>>>>>>>> request them >>>>>>>>>>>>>> from the AD_PERFORMANCE_REPORT (e.g. BounceRate is 0.00% for all >>>>>>>>>>>>>> records). >>>>>>>>>>>>>> It was working fine until recently. >>>>>>>>>>>>>> >>>>>>>>>>>>>> Has something changed or is there some issue at the moment? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Thanks, >>>>>>>>>>>>>> Lloyd >>>>>>>>>>>>>> >>>>>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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