Hello,

The same problem from yesterday has recurred this morning. Yesterday, we 
did eventually work through all the jobs in the queue, and the same will 
happen today while engineering works to determine the root cause.

If you have a job stuck at 0%, do not cancel it and retry it. Please 
instead just wait for it to complete, which could take multiple hours today.

The engineering team is very hard at work on this issue. They do know how 
critical this service is and getting it back up and running is their top 
priority until it's completely back to normal.

Regards,
Mike, AdWords API Team

On Thursday, July 21, 2016 at 7:57:29 AM UTC-4, Biniam Asnake wrote:
>
> We are still unable to process jobs. This is very crucial for our 
> business. Please help!!!
>
> FYI: MutateJobService is still working although it is slow. Please do not 
> discontinue MutateJobService unless BatchJobService is working properly!
>
> On 27 Aug, MutateJobService will sunset which is a very bad news for our 
> business.
>
> Regards,
>
> Biniam
>
> On Monday, May 2, 2016 at 3:32:47 PM UTC+2, domenico....@kaufda.de wrote:
>>
>> Hello everyone,
>> it is since last night we are experiencing many batch-jobs running very 
>> slow (in some cases completing after 30 minutes) in other cases hanging 
>> indefinitely.
>> The problem is occurring also now.
>>
>> Can this problem be fixed as soon as possible?
>>
>> Thanks and regards
>>
>>
>>

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