Hello, We are continually working to improve the performance of the BatchJobService. Reports like these really help narrow down specific problems, but since our progress on improvement is incremental, we aren't able to update here every time something changes. Know that we take these reports seriously. Some improvements have already been made because of this thread, and some more are still in the works. I will not be reporting each individual one, but please keep reports coming if you are still running into this issue especially frequently or run into any other performance issues with this service.
Regards, Mike, AdWords API Team On Tuesday, May 17, 2016 at 11:28:34 AM UTC-4, Stefano Fontana wrote: > > Hello Michael, > > Is there an update about this? > > Best, > Stefano- > > On Tuesday, May 3, 2016 at 5:56:02 PM UTC+2, Michael Cloonan (AdWords API > Team) wrote: >> >> Hello, >> >> Engineering has found the root cause of this issue. Upon further >> investigation, it seems that in all these cases the job executes quite >> quickly once it begins, but sits in the queue for quite some time before it >> is able to start. We are working on improving the time it takes to start an >> individual job when there may be in-progress extremely large jobs already >> being executed from other users. Please be aware that we will not be able >> to get this time down to guarantee an immediate start for your job, but >> these reports have helped us identify a case that needs improvement. >> >> Regards, >> Mike, AdWords API Team >> >> On Tuesday, May 3, 2016 at 11:06:44 AM UTC-4, Stefano Fontana wrote: >>> >>> FWIW today I'm not getting any slowjobs. >>> >>> On Tuesday, May 3, 2016 at 3:38:38 PM UTC+2, Michael Cloonan (AdWords >>> API Team) wrote: >>>> >>>> Hello, >>>> >>>> A few people responded with information, which I have forwarded to our >>>> engineering team to investigate more thoroughly. I will let you know when >>>> I >>>> hear something back. >>>> >>>> Regards, >>>> Mike, AdWords API Team >>>> >>>> On Monday, May 2, 2016 at 2:33:40 PM UTC-4, domenico....@kaufda.de >>>> wrote: >>>>> >>>>> Sent privately the required data >>>>> >>>>> Regards >>>>> >>>>> On Monday, 2 May 2016 19:15:36 UTC+2, Michael Cloonan (AdWords API >>>>> Team) wrote: >>>>>> >>>>>> Hello, >>>>>> >>>>>> Could everyone experiencing issues with slowness in their batch jobs >>>>>> please provide me an example batch job that is having issues? >>>>>> >>>>>> Please provide both the customer ID and the batch job ID for the job. >>>>>> >>>>>> Regards, >>>>>> Mike, AdWords API Team >>>>>> >>>>>> On Monday, May 2, 2016 at 11:52:28 AM UTC-4, Hunter wrote: >>>>>>> >>>>>>> We are also experiencing this issue as of this morning. Our >>>>>>> BatchServiceJob jobs stay at 0% completed, and then time out. >>>>>>> >>>>>>> Thanks, >>>>>>> Hunter. >>>>>>> >>>>>>> On Monday, May 2, 2016 at 9:32:47 AM UTC-4, domenico....@kaufda.de >>>>>>> wrote: >>>>>>>> >>>>>>>> Hello everyone, >>>>>>>> it is since last night we are experiencing many batch-jobs running >>>>>>>> very slow (in some cases completing after 30 minutes) in other cases >>>>>>>> hanging indefinitely. >>>>>>>> The problem is occurring also now. >>>>>>>> >>>>>>>> Can this problem be fixed as soon as possible? >>>>>>>> >>>>>>>> Thanks and regards >>>>>>>> >>>>>>>> >>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/6eb9949e-0a29-4c85-a740-69365d67ed74%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
