Hi Yang, I just tried the same sequence in v201603, and it also returned labels and worked as expected when filtering by *AccountLabels*. If you are seeing differences in behavior between v201601 and v201603, could you send your requests and responses for each version *only to me* by clicking *Reply privately to author* on this message?
Thanks, Josh, AdWords API Team On Thursday, April 14, 2016 at 4:31:16 AM UTC-4, Yang wrote: > > Thanks Josh and Zweitze for all the help. It works now for me if I change > the version back to v201601. I was getting this error when using v201603 > which is the latest release. > > Yang > > On Thursday, April 14, 2016 at 12:38:59 AM UTC+8, Josh Radcliff (AdWords > API Team) wrote: >> >> Hi, >> >> Thanks, Zweitze, for helping out here. I just confirmed that with my test >> manager account, I *do* get back account labels if I include >> *AccountLabels* in the selector. >> >> <ns2:entries> >> <ns2:name>Test 3</ns2:name> >> <ns2:customerId>...</ns2:customerId> >> <ns2:accountLabels> >> <ns2:id>4099876</ns2:id> >> <ns2:name>Express</ns2:name> >> </ns2:accountLabels> >> </ns2:entries> >> >> I also confirmed I was able to filter by *AccountLabels*, but make sure >> that you use one of *CONTAINS_ALL*, *CONTAINS_ANY*, or *CONTAINS_NONE* when >> filtering on this field >> <https://developers.google.com/adwords/api/docs/guides/labels#use_your_labels_to_retrieve_objects>, >> >> since the field is a collection of label IDs. >> >> <ns10:predicates xmlns:ns10=" >> https://adwords.google.com/api/adwords/cm/v201601";> >> <ns10:field>*AccountLabels*</ns10:field> >> <ns10:operator>CONTAINS_ANY</ns10:operator> >> <ns10:values>4099876</ns10:values> >> </ns10:predicates> >> >> Please give that a try and let me know if you're still encountering >> issues. >> >> Thanks, >> Josh, AdWords API Team >> >> On Wednesday, April 13, 2016 at 5:39:46 AM UTC-4, Zweitze wrote: >>> >>> I can get labels using C# on .NET 4.5, v201601 and without predicates. I >>> get actual labels, not label ids. >>> My only help was pointing out that predicate values should be passed as >>> an array of string, not as an array of long. >>> >>> I suggest running it again, recording the requestId in the response, and >>> posting that requestId here. The engineers in this forum can figure out >>> what happened using those requestId, provided it's recent. >>> >>> >>> On Wednesday, April 13, 2016 at 2:20:46 AM UTC+2, Yang wrote: >>>> >>>> Thanks for the suggestion. Just tried and it still doesn't work. Does >>>> it work for you? I.e. are you even able to pull any non-null AccountLabels >>>> out of the ManagedCustomerService, using the latest version, v201603? >>>> >>>> On Wednesday, April 13, 2016 at 6:38:05 AM UTC+8, Zweitze wrote: >>>>> >>>>> Try passing the predicate values as string, as they should be: >>>>> >>>>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values': >>>>> [*'4038216', '4038261'*]}], 'fields': ['AccountLabels', >>>>> 'CanManageClients', 'CompanyName', 'CurrencyCode', 'CustomerId', >>>>> 'DateTimeZone', 'Name', 'TestAccount'], 'paging': {'startIndex': '0', >>>>> 'numberResults': '500'}} >>>>> >>>>> >>>>> >>>>> >>>>> On Tuesday, April 12, 2016 at 2:47:48 PM UTC+2, Yang wrote: >>>>>> >>>>>> Hi Josh. I'm having the same issue. I'm using the python client >>>>>> library, v201603 for your reference. I'm using the same top-level MCC >>>>>> for >>>>>> both AccountLabelService (which works) and ManagedCustomerService, which >>>>>> doesn't. If I use the the "AccountLabels" in the predicate of the >>>>>> selector, >>>>>> it fails with the following: >>>>>> >>>>>> WebFault: Server raised fault: >>>>>> '[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ >>>>>> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]' >>>>>> >>>>>> However, if I just include "AccountLabels" as a column but not in the >>>>>> predicate, the query works but the results do not contain any >>>>>> "accountLabel" field. Below is my selector passed into >>>>>> ManagedCustomerService. >>>>>> >>>>>> >>>>>> {'predicates': [{'operator': 'IN', 'field': 'AccountLabels', 'values': >>>>>> [4038216, 4038261]}], 'fields': ['AccountLabels', 'CanManageClients', >>>>>> 'CompanyName', 'CurrencyCode', 'CustomerId', 'DateTimeZone', 'Name', >>>>>> 'TestAccount'], 'paging': {'startIndex': '0', 'numberResults': '500'}} >>>>>> >>>>>> Pls help, thanks! >>>>>> >>>>>> Yang >>>>>> >>>>>> >>>>>> >>>>>> On Friday, June 5, 2015 at 5:06:41 AM UTC+8, Josh Radcliff (AdWords >>>>>> API Team) wrote: >>>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> It looks like you may be setting the *clientCustomerId* SOAP header >>>>>>> to the child account, in which case you won't get the account labels >>>>>>> back >>>>>>> in the response because they are defined in the MCC account >>>>>>> (437-819-4458), >>>>>>> not the child account. >>>>>>> >>>>>>> Instead, please try setting the *clientCustomerId* SOAP header to >>>>>>> the MCC account that owns the account labels (437-819-4458 in this >>>>>>> case), >>>>>>> then add a predicate on *CustomerId* if you want to limit the >>>>>>> request to specific child accounts. >>>>>>> >>>>>>> Thanks, >>>>>>> Josh, AdWords API Team >>>>>>> >>>>>>> On Wednesday, June 3, 2015 at 5:56:20 PM UTC-4, Zweitze wrote: >>>>>>>> >>>>>>>> Hi, >>>>>>>> >>>>>>>> I'm trying to retrieve the labels of an account. To my surprise it >>>>>>>> is always NULL. >>>>>>>> Sample code (C#) >>>>>>>> >>>>>>>> ManagedCustomerService mcs = User.GetService( >>>>>>>> AdWordsService.v201502.ManagedCustomerService); >>>>>>>> >>>>>>>> Selector Selector = new Selector(); >>>>>>>> Selector.fields = new string[] { "CustomerId", "AccountLabels", >>>>>>>> "Name", "CompanyName", "CanManageClients" }; >>>>>>>> >>>>>>>> ManagedCustomerPage mcp = mcs.get(Selector); >>>>>>>> >>>>>>>> And then I end up with exactly one ManagedCustomer, where >>>>>>>> attributes customerId, name, companyName and canManageClients are all >>>>>>>> set, >>>>>>>> but accountLabels is not. >>>>>>>> I tested this with MCC 437-819-4458 (meaning, the refreshToken was >>>>>>>> issued to a login to this MCC) and CustomerId 892-838-4200. In the >>>>>>>> AdWords web interface, when logged in to the same MCC, I see two >>>>>>>> labels. >>>>>>>> >>>>>>>> A recent RequestId of such a call is >>>>>>>> 000517a3e84613800ac216e46100e07b. >>>>>>>> >>>>>>>> I tried with requesting fewer fields, just CustomerId and >>>>>>>> AccountLabels, but attribute accountLabels remain empty. What am I >>>>>>>> doing >>>>>>>> wrong? >>>>>>>> >>>>>>>> Thank in advance! >>>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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