When using *CampaignCriterionService* to add a *MobileDevice* 
CampaignCriterion to a mobile-app install Display network campaign, it 
seems that some valid devices cannot be targeted and return the following 
error:

*[CriterionError.CANNOT_TARGET_OBSOLETE_CRITERION @ 
operations[0].operand.criterion;*

For example, if I try to target the *HTC Hero* Android device, the 
following SOAP exchange happens:
*REQUEST:*
  <SOAP-ENV:Body>
    <ns1:mutate>
      <ns1:operations>
        <ns1:operator>ADD</ns1:operator>
        <ns1:operand>
          <ns1:campaignId>{REDACTED}</ns1:campaignId>
          <ns1:criterion xsi:type="ns1:MobileDevice">
            <ns1:id>600329</ns1:id>
            <ns1:Criterion.Type>MobileDevice</ns1:Criterion.Type>
            <ns1:deviceName>Hero</ns1:deviceName>
            <ns1:manufacturerName>HTC</ns1:manufacturerName>
            <ns1:deviceType>DEVICE_TYPE_MOBILE</ns1:deviceType>
            <ns1:operatingSystemName>Android</ns1:operatingSystemName>
          </ns1:criterion>
        </ns1:operand>
      </ns1:operations>
    </ns1:mutate>
  </SOAP-ENV:Body>

*ERROR RESPONSE:*
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>[CriterionError.CANNOT_TARGET_OBSOLETE_CRITERION @ 
operations[0].operand.criterion; trigger:'600329']</faultstring>
      <detail>
        <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201601";>
          <message>[CriterionError.CANNOT_TARGET_OBSOLETE_CRITERION @ 
operations[0].operand.criterion; trigger:'600329']</message>
          
<ApplicationException.Type>ApiException</ApplicationException.Type>
          <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="CriterionError">
            <fieldPath>operations[0].operand.criterion</fieldPath>
            <trigger>600329</trigger>
            
<errorString>CriterionError.CANNOT_TARGET_OBSOLETE_CRITERION</errorString>
            <ApiError.Type>CriterionError</ApiError.Type>
            <reason>CANNOT_TARGET_OBSOLETE_CRITERION</reason>
          </errors>
        </ApiExceptionFault>
      </detail>
    </soap:Fault>
  </soap:Body>

My question is, since I got this device from *ConstantDataService*, and it 
looks the same as any other valid targetable device, how do I determine 
which devices are OK to target and which are obsolete?

Thanks.
Mark

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  • How ... Mark Rogoyski
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      • ... Mark Rogoyski
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