Hi Anash, thank you for reply. I don't think so. I have the same problem with italian words like " *lanterna*" or "*salsa*" too.
SOAP request for keyword "*lanterna*": <?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd=" http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance"; xmlns:wsdl=" https://adwords.google.com/api/adwords/o/v201509"; xmlns:env=" http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns0=" https://adwords.google.com/api/adwords/cm/v201509";><env:Header><wsdl:RequestHeader xmlns="https://adwords.google.com/api/adwords/cm/v201509";><userAgent>demo-tool (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, HTTPI/2.4.1, httpclient)</userAgent><developerToken>XXXXXXXXXXXX</developerToken><clientCustomerId>976-259-0087</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get xmlns="https://adwords.google.com/api/adwords/o/v201509";><selector><searchParameters xsi:type="RelatedToQuerySearchParameter"><queries>*lanterna*</queries></searchParameters><searchParameters xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope> SOAP response for keyword "*lanterna*": <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" https://adwords.google.com/api/adwords/o/v201509";><ns2:requestId>00052ab7b99391580a561f11b5003d16</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>319</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" https://adwords.google.com/api/adwords/o/v201509";><rval> *<totalNumEntries>0</totalNumEntries>* </rval></getResponse></soap:Body></soap:Envelope> Have you any suggestion? Many thanks, Biagio 2016-01-29 19:08 GMT+01:00 Anash P. Oommen (AdWords API Team) < adwordsapiadvisor+an...@google.com>: > Hi Biagio, > > Apologies for the delay. I tried this search in AdWords frontend and got > back the same result (0 for sports, 480 for sportivo), so I don't think > this an API issue per se. Also, it seems an appropriate result for me, > since "sport" is an English word, and hence you wouldn't get any results > back if you were to search for traffic estimates with Location = Italy and > Language = Italian. > > Cheers, > Anash P. Oommen, > AdWords API Advisor. > > On Monday, January 25, 2016 at 6:34:42 AM UTC-5, Biagio Grimaldi wrote: >> >> Hi Yin, >> I sent you a private reply on 20/01 with SOAP log and ClientCustomerID as >> you need but I don't receive your reply until today. >> Can you help me please? >> >> My request SOAP log for keyword '*sport*' (that doesn't work): >> >> <?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"; xmlns:wsdl=" >> https://adwords.google.com/api/adwords/o/v201509"; xmlns:env=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns0=" >> https://adwords.google.com/api/adwords/cm/v201509";><env:Header><wsdl:RequestHeader >> xmlns="https://adwords.google.com/api/adwords/cm/v201509";><userAgent>demo-tool >> (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, >> HTTPI/2.4.1, >> httpclient)</userAgent><developerToken>XXXXXXXXXXXX</developerToken><clientCustomerId> >> *976-259-0087*</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get >> xmlns="https://adwords.google.com/api/adwords/o/v201509";><selector><searchParameters >> xsi:type="RelatedToQuerySearchParameter"><queries>*sport*</queries></searchParameters><searchParameters >> xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters >> xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters >> xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope> >> >> SOAP response for keyword '*sport*': >> >> <soap:Envelope >> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader >> xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" >> https://adwords.google.com/api/adwords/o/v201509";><ns2:requestId>00052a26de24b6280a561f8f6806bbe8</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>207</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse >> xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" >> https://adwords.google.com/api/adwords/o/v201509";><rval> >> *<totalNumEntries>0</totalNumEntries>* >> </rval></getResponse></soap:Body></soap:Envelope> >> >> >> >> >> My request SOAP log for keyword '*sportivo*' (that works fine): >> >> <?xml version="1.0" encoding="UTF-8"?><env:Envelope xmlns:xsd=" >> http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" >> http://www.w3.org/2001/XMLSchema-instance"; xmlns:wsdl=" >> https://adwords.google.com/api/adwords/o/v201509"; xmlns:env=" >> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns0=" >> https://adwords.google.com/api/adwords/cm/v201509";><env:Header><wsdl:RequestHeader >> xmlns="https://adwords.google.com/api/adwords/cm/v201509";><userAgent>demo-tool >> (AwApi-Ruby/0.18.0, Common-Ruby/0.11.1, GoogleAdsSavon/1.0.1, ruby/2.1.5, >> HTTPI/2.4.1, >> httpclient)</userAgent><developerToken>XXXXXXXX</developerToken><clientCustomerId> >> *976-259-0087*</clientCustomerId></wsdl:RequestHeader></env:Header><env:Body><get >> xmlns="https://adwords.google.com/api/adwords/o/v201509";><selector><searchParameters >> xsi:type="RelatedToQuerySearchParameter"><queries>*sportivo*</queries></searchParameters><searchParameters >> xsi:type="NetworkSearchParameter"><networkSetting><ns0:targetGoogleSearch>true</ns0:targetGoogleSearch><ns0:targetSearchNetwork>false</ns0:targetSearchNetwork><ns0:targetContentNetwork>false</ns0:targetContentNetwork><ns0:targetPartnerSearchNetwork>false</ns0:targetPartnerSearchNetwork></networkSetting></searchParameters><searchParameters >> xsi:type="LanguageSearchParameter"><languages><ns0:id>1004</ns0:id></languages></searchParameters><searchParameters >> xsi:type="LocationSearchParameter"><locations><ns0:id>2380</ns0:id></locations></searchParameters><ideaType>KEYWORD</ideaType><requestType>STATS</requestType><requestedAttributeTypes>KEYWORD_TEXT</requestedAttributeTypes><requestedAttributeTypes>SEARCH_VOLUME</requestedAttributeTypes><requestedAttributeTypes>TARGETED_MONTHLY_SEARCHES</requestedAttributeTypes><paging><ns0:startIndex>0</ns0:startIndex><ns0:numberResults>500</ns0:numberResults></paging><localeCode>it_IT</localeCode><currencyCode>EUR</currencyCode></selector></get></env:Body></env:Envelope> >> >> >> SOAP response for keyword '*sportivo*': >> >> <soap:Envelope >> xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";><soap:Header><ResponseHeader >> xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" >> https://adwords.google.com/api/adwords/o/v201509";><ns2:requestId>00052a26e6af99e80a56424bd005ee0d</ns2:requestId><ns2:serviceName>ExperimentDiversionService</ns2:serviceName><ns2:methodName>get</ns2:methodName><ns2:operations>1</ns2:operations><ns2:responseTime>92</ns2:responseTime></ResponseHeader></soap:Header><soap:Body><getResponse >> xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; xmlns=" >> https://adwords.google.com/api/adwords/o/v201509";><rval> >> *<totalNumEntries>1</totalNumEntries>*<entries><data><key>KEYWORD_TEXT</key><value >> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >> xsi:type="StringAttribute"><Attribute.Type>StringAttribute</Attribute.Type><value>sportivo</value></value></data><data><key>TARGETED_MONTHLY_SEARCHES</key><value >> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >> xsi:type="MonthlySearchVolumeAttribute"><Attribute.Type>MonthlySearchVolumeAttribute</Attribute.Type><value><year>2015</year><month>12</month><count>480</count></value><value><year>2015</year><month>11</month><count>590</count></value><value><year>2015</year><month>10</month><count>590</count></value><value><year>2015</year><month>9</month><count>590</count></value><value><year>2015</year><month>8</month><count>390</count></value><value><year>2015</year><month>7</month><count>390</count></value><value><year>2015</year><month>6</month><count>590</count></value><value><year>2015</year><month>5</month><count>590</count></value><value><year>2015</year><month>4</month><count>480</count></value><value><year>2015</year><month>3</month><count>480</count></value><value><year>2015</year><month>2</month><count>480</count></value><value><year>2015</year><month>1</month><count>480</count></value></value></data><data><key>SEARCH_VOLUME</key><value >> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >> xsi:type="LongAttribute"><Attribute.Type>LongAttribute</Attribute.Type> >> *<value>480</value>* >> </value></data></entries></rval></getResponse></soap:Body></soap:Envelope> >> >> Many thanks, >> Biagio >> >> >> Il giorno martedì 19 gennaio 2016 18:49:43 UTC+1, Yin Niu ha scritto: >>> >>> Hi Biagio, >>> >>> Could you please send the SOAP log for the requests that you got 0 >>> results? Please also include your ClientCustomerID. 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