Hi Umesh,
I also saw this case. But I created Client ID and ClientSecret key. And 
then I refresh token and call the API. But this issues still do not 
resolve. I attach file xml SOAP XML request and response. Please check it 
for me.
Thanks and Best Regards,
On Saturday, August 22, 2015 at 4:03:00 AM UTC+7, Umesh Dengale wrote:
>
> Hi Sarah,
>
> You created refresh token before the creation of ClientId and ClientSecret 
> key. You could recreate refresh token and call the API.
>
> Thanks,
> Umesh, AdWords API Team.
>

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<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
        <soap:Header>
                <ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                        <requestId>000529427e349d580a4c1264f501c146</requestId>
                        <serviceName>CampaignService</serviceName>
                        <methodName>get</methodName>
                        <operations>1</operations>
                        <responseTime>42</responseTime>
                </ResponseHeader>
        </soap:Header>
        <soap:Body>
                <soap:Fault>
                        <faultcode>soap:Server</faultcode>
                        <faultstring>[AuthenticationError.NOT_ADS_USER @ ; 
trigger:'&lt;null&gt;']</faultstring>
                        <detail>
                                <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                                        
<message>[AuthenticationError.NOT_ADS_USER @ ; trigger:'&lt;null&gt;']</message>
                                        
<ApplicationException.Type>ApiException</ApplicationException.Type>
                                        <errors 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="AuthenticationError">
                                                <fieldPath/>
                                                <trigger>&lt;null&gt;</trigger>
                                                
<errorString>AuthenticationError.NOT_ADS_USER</errorString>
                                                
<ApiError.Type>AuthenticationError</ApiError.Type>
                                                <reason>NOT_ADS_USER</reason>
                                        </errors>
                                </ApiExceptionFault>
                        </detail>
                </soap:Fault>
        </soap:Body>
</soap:Envelope>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
        <soap:Header>
                <ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                        <requestId>00052942fa2c5ce80a4c9eaa1c044b9f</requestId>
                        <serviceName>CampaignService</serviceName>
                        <methodName>get</methodName>
                        <operations>1</operations>
                        <responseTime>45</responseTime>
                </ResponseHeader>
        </soap:Header>
        <soap:Body>
                <soap:Fault>
                        <faultcode>soap:Server</faultcode>
                        <faultstring>[AuthenticationError.NOT_ADS_USER @ ; 
trigger:'&lt;null&gt;']</faultstring>
                        <detail>
                                <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                                        
<message>[AuthenticationError.NOT_ADS_USER @ ; trigger:'&lt;null&gt;']</message>
                                        
<ApplicationException.Type>ApiException</ApplicationException.Type>
                                        <errors 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="AuthenticationError">
                                                <fieldPath/>
                                                <trigger>&lt;null&gt;</trigger>
                                                
<errorString>AuthenticationError.NOT_ADS_USER</errorString>
                                                
<ApiError.Type>AuthenticationError</ApiError.Type>
                                                <reason>NOT_ADS_USER</reason>
                                        </errors>
                                </ApiExceptionFault>
                        </detail>
                </soap:Fault>
        </soap:Body>
</soap:Envelope>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
        <soap:Header>
                <ResponseHeader 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                        <requestId>00052943383aa3a00abfa143630b33db</requestId>
                        <serviceName>CampaignService</serviceName>
                        <methodName>get</methodName>
                        <operations>1</operations>
                        <responseTime>37</responseTime>
                </ResponseHeader>
        </soap:Header>
        <soap:Body>
                <soap:Fault>
                        <faultcode>soap:Server</faultcode>
                        <faultstring>[AuthenticationError.NOT_ADS_USER @ ; 
trigger:'&lt;null&gt;']</faultstring>
                        <detail>
                                <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/cm/v201506";>
                                        
<message>[AuthenticationError.NOT_ADS_USER @ ; trigger:'&lt;null&gt;']</message>
                                        
<ApplicationException.Type>ApiException</ApplicationException.Type>
                                        <errors 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="AuthenticationError">
                                                <fieldPath/>
                                                <trigger>&lt;null&gt;</trigger>
                                                
<errorString>AuthenticationError.NOT_ADS_USER</errorString>
                                                
<ApiError.Type>AuthenticationError</ApiError.Type>
                                                <reason>NOT_ADS_USER</reason>
                                        </errors>
                                </ApiExceptionFault>
                        </detail>
                </soap:Fault>
        </soap:Body>
</soap:Envelope>
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:GS="https://adwords.google.com/api/adwords/cm/v201506";>
        <SOAP-ENV:Header>
                <GS:RequestHeader>
                        <GS:clientCustomerId>5045836959</GS:clientCustomerId>
                        
<GS:developerToken>h2opFTV_dpcD_n-zYZvivg</GS:developerToken>
                        <GS:userAgent>Metrixa Admanager (gzip) 
(AwApi-DotNet/18.19.0, Common-Dotnet/3.10.0, .NET CLR/4.0.30319.18444, 
gzip)</GS:userAgent>
                </GS:RequestHeader>
        </SOAP-ENV:Header>
        <SOAP-ENV:Body>
                <GS:get>
                        <GS:serviceSelector>
                                <GS:fields>Id</GS:fields>
                                <GS:fields>Name</GS:fields>
                                <GS:fields>Status</GS:fields>
                        </GS:serviceSelector>
                </GS:get>
        </SOAP-ENV:Body>
</SOAP-ENV:Envelope>
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:GS="https://adwords.google.com/api/adwords/cm/v201506";>
        <SOAP-ENV:Header>
                <GS:RequestHeader>
                        <GS:clientCustomerId>5045836959</GS:clientCustomerId>
                        
<GS:developerToken>h2opFTV_dpcD_n-zYZvivg</GS:developerToken>
                        <GS:userAgent>Metrixa Admanager (gzip) 
(AwApi-DotNet/18.19.0, Common-Dotnet/3.10.0, .NET CLR/4.0.30319.18444, 
gzip)</GS:userAgent>
                </GS:RequestHeader>
        </SOAP-ENV:Header>
        <SOAP-ENV:Body>
                <GS:get>
                        <GS:serviceSelector>
                                <GS:fields>Id</GS:fields>
                                <GS:fields>Name</GS:fields>
                                <GS:fields>Status</GS:fields>
                        </GS:serviceSelector>
                </GS:get>
        </SOAP-ENV:Body>
</SOAP-ENV:Envelope>
<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
xmlns:GS="https://adwords.google.com/api/adwords/cm/v201506";>
        <SOAP-ENV:Header>
                <GS:RequestHeader>
                        <GS:clientCustomerId>5045836959</GS:clientCustomerId>
                        
<GS:developerToken>h2opFTV_dpcD_n-zYZvivg</GS:developerToken>
                        <GS:userAgent>Metrixa Admanager (gzip) 
(AwApi-DotNet/18.19.0, Common-Dotnet/3.10.0, .NET CLR/4.0.30319.18444, 
gzip)</GS:userAgent>
                </GS:RequestHeader>
        </SOAP-ENV:Header>
        <SOAP-ENV:Body>
                <GS:get>
                        <GS:serviceSelector>
                                <GS:fields>Id</GS:fields>
                                <GS:fields>Name</GS:fields>
                                <GS:fields>Status</GS:fields>
                        </GS:serviceSelector>
                </GS:get>
        </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

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