Hi, Glad to hear you found the source of the problem. Once you have uploaded your offline conversions, I would expect the *Converted Clicks* to reflect those conversions. Note that it takes up to 3 hours for imported conversions to appear in the AdWords user interface and AdWords API reports, per our Importing Conversions guide <https://developers.google.com/adwords/api/docs/guides/importing-conversions#tips> .
Thanks, Josh, AdWords API Team On Tuesday, December 8, 2015 at 5:04:07 PM UTC-5, OMCC wrote: > > Update: we have traced the issue to a redirect on our client's website > that's forcing the GCLIDs to be all lowercase. Thanks for your help. > > Once we upload the offline conversions through the API, will they be > included in the Converted Clicks count? Our client uses Converted Clicks > for reporting and wanted to know if that count reflects the conversions > that we are sending. We are pushing the offline conversions to their own > designated category in the same AdWords account as online conversions. > > Thank you. > > > On Monday, November 30, 2015 at 1:21:26 PM UTC-5, OMCC wrote: >> >> Yes - it looks like we are having a mismatch in the case of the letters >> between the URL GCLID and the CLICK_PERFORMANCE_REPORT GCLID, only on >> occasion and without a clear pattern (such as in account, type of ad, >> landing page, etc.). We are looking into this and will post an update when >> we have one. >> >> >> On Monday, November 30, 2015 at 1:15:57 PM UTC-5, Josh Radcliff (AdWords >> API Team) wrote: >>> >>> Hi, >>> >>> The GCLIDs are generated strings, so it's entirely possible that some of >>> those strings will contain mixed case. Are you saying that the GCLIDs you >>> are seeing from clicks are not matching the case you see in the >>> CLICK_PERFORMANCE_REPORT? I would expect the case to match between those >>> two. >>> >>> Thanks, >>> Josh, AdWords API Team >>> >>> On Monday, November 30, 2015 at 11:47:09 AM UTC-5, OMCC wrote: >>>> >>>> Thanks - that seems to be the issue indeed. But why would the GCLIDs be >>>> all lowercase in certain specific cases? We are grabbing them directly >>>> from >>>> the URLs and most of the time they are fine. This issue seems to be >>>> scattered across different accounts and ad types. >>>> >>>> >>>> On Monday, November 30, 2015 at 9:03:50 AM UTC-5, Josh Radcliff >>>> (AdWords API Team) wrote: >>>>> >>>>> Hi, >>>>> >>>>> I think I know what's happening here: the >>>>> OfflineConversionFeed.googleClickId >>>>> <https://developers.google.com/adwords/api/docs/reference/v201509/OfflineConversionFeedService.OfflineConversionFeed#googleclickid> >>>>> is >>>>> case-*sensitive*. In your log file, I see that this field's value is >>>>> all lowercase, but the *googleClickId*s you mentioned contain >>>>> uppercase letters. Please try the request again after changing the click >>>>> IDs to have the proper case and let me know if you still encounter issues. >>>>> >>>>> Thanks, >>>>> Josh, AdWords API Team >>>>> >>>>> On Wednesday, November 25, 2015 at 3:14:59 PM UTC-5, OMCC wrote: >>>>>> >>>>>> Hi, >>>>>> >>>>>> The error seems to have returned and we've found two of the GCLIDs in >>>>>> the click performance report. We are sending the logs. >>>>>> >>>>>> >>>>>> On Tuesday, November 24, 2015 at 9:18:20 AM UTC-5, Umesh Dengale >>>>>> wrote: >>>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> I am glad that you found the solution. Let us know if you need help >>>>>>> with any other issues. >>>>>>> >>>>>>> Thanks, >>>>>>> Umesh, AdWords API Team. >>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/1c7cfc4d-cef1-43cc-bd3b-72ac7baacdae%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
