Thanks for the response. I spoke with my supervisor and he said the servers are synced. I dug deeper into our authorization process and we never re-request refresh tokens. We oauth once and refresh the access token if it has expired. Also, we are the only people with access to the accounts and no employees have left in the time period at hand nor did they have access to adwords. Generating a new access and refresh token requires manual intervention and until it is generated our app is broken for the client. When you say a maximum of 25 refresh tokens that can be valid at a time that is per user account correct?
On Monday, November 16, 2015 at 4:51:21 PM UTC-5, Umesh Dengale wrote: > > Hello, > > Here is the couple of things that you could check that cause for that > error. > > - *Problem: *Refresh tokens can become invalid for a few reasons: > - There is a maximum of 25 refresh tokens that can be valid at a > time. If someone gets a 26th refresh token, then the 1st refresh token > becomes invalid. > - Refresh tokens can also be manually revoked. If someone left the > company, then they might have done so. > - *Solution:* > - Generate a new refresh token to be sure that it is valid. > > > - *Problem:* Your server is not synced time-wise with the Google > server. > - *Solution: *Use NTP to make sure that the server is set to the > correct time. > > Regards, > Umesh, AdWords API Team. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8ed74025-da34-403e-a2ed-e49e8201fb84%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
