Hi John,

I'll need to dig a little deeper to find the root of the issue. Please 
click *Reply privately to author* and send your failed SOAP XML request *only 
to me*. I want to narrow down which AdGroupCriterion could be causing this 
error.

Thanks,
Nadine, AdWords API Team 

On Wednesday, June 17, 2015 at 5:13:26 AM UTC-4, John wrote:
>
>
> The following error is returned when we call the AdGroupCriterionService 
> to synchronise product partitions.  The problem only occurs with one of our 
> clients, and is not resolved by repeating the request.  The error first 
> occurred on the 13th June after making changes to the shopping campaign 
> tree, following the changes in the product taxonomy.
>
> <soap:Envelope>
> <soap:Header>
> <ResponseHeader>
>  <requestId>000518b2e080c1080a8153568900e47b</requestId>
>  <serviceName>AdGroupCriterionService</serviceName>
>  <methodName>mutate</methodName>
>  <operations>0</operations>
>  <responseTime>4254</responseTime>
>  </ResponseHeader>
>  </soap:Header>
> <soap:Body>
> <soap:Fault>
>  <faultcode>soap:Server</faultcode>
>  <faultstring>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]</faultstring>
> <detail>
> <ApiExceptionFault>
>  <message>[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro]</message>
>  <ApplicationException.Type>ApiException</ApplicationException.Type>
> <errors xsi:type="InternalApiError">
>  <fieldPath/>
>  <trigger/>
>  <errorString>InternalApiError.UNEXPECTED_INTERNAL_API_ERROR</errorString>
>  <ApiError.Type>InternalApiError</ApiError.Type>
>  <reason>UNEXPECTED_INTERNAL_API_ERROR</reason>
>  </errors>
>  </ApiExceptionFault>
>  </detail>
>  </soap:Fault>
>  </soap:Body>
>  </soap:Envelope>
>
> Any help you can give would be appreciated.
>
> Regards,
>
> John
>
>

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