Thanks for the investigation Nadine - really appreciate it, i will report back to my team on Monday
cheers On Fri, Jun 5, 2015 at 9:05 PM, Nadine Sundquist (AdWords API Team) < adwordsapiadvisor+nad...@google.com> wrote: > Hello Giles, > > I took a look into the issue, and I have an explanation as to why you were > still seeing the old value. > > I retrieved all the ad parameters from your AdGroup using the API. I've > listed them here. Only one keyword has the new value that you requested. > All the other parameters still have the old value. Some of the other > keywords that you have listed here that are still showing *CHF32* are > phrases that are a subset of the one I highlighted. For example, one of the > other parameters points to a keyword phrase that is similar to *some > phrase*, while the one I highlighted is similar to *some phrase tickets*. > The parameter that was being activated when you searched was the *some > phrase *parameter, which is why *CHF32* was being displayed. > > *NOTE:* I'm not actually mentioning the actual keywords in your campaign > because I would like to keep that private. > > <criterionId>294569646</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > => Keyword: some phrase > <criterionId>10626951343</criterionId><insertionText>CHF38</insertionText><paramIndex>1</paramIndex> > => Keyword: some phrase tickets > > <criterionId>11446567797</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>12421629255</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>12421897725</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>37563996162</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>37563996282</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>39782199662</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>39782200502</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51272735633</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699631770</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699649650</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699657090</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699739530</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699741090</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699741450</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699742290</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699742890</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699746130</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699757050</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>51699760890</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>52934579993</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>52934581313</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>52934581433</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572380222</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572381302</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572382742</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572383822</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572395702</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572396542</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572396662</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572397022</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572397502</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572399902</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400142</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400382</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400502</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400622</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400862</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572400982</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572401102</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572401342</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572401582</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572402182</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572402302</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572402662</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572403022</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572403142</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572404222</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572404462</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572405662</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572405902</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572406142</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572407942</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572408182</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572408422</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572408662</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572587462</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572588902</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572589262</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572590102</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572590222</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572591302</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572591422</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572591542</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572591902</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572592022</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572592142</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>57572592382</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>59808322391</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>86260245506</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>86260245746</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>86260245986</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>86260246106</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>86260246466</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>93433141986</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>93433142226</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>106405572735</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>106405577055</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>106405604895</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>117761818873</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>117761820073</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>117761822473</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > <criterionId>117761823913</criterionId><insertionText>CHF32</insertionText><paramIndex>1</paramIndex> > > Once you make all the parameters have the same *insertionText*, your > issue should disappear. > > Best wishes, > Nadine, AdWords API Team > > On Wednesday, June 3, 2015 at 7:31:55 PM UTC-4, Giles Bodger wrote: >> >> Thanks Umesh - >> >> I will have a look at the link you sent me - is there an estimation for >> the time it might take to fix the AdParam update ? >> >> cheers >> >> On Wed, Jun 3, 2015 at 11:18 PM, Umesh Dengale < >> adwordsapiadvisor+um...@google.com> wrote: >> >>> Hi Giles, >>> >>> There may be an issue with AdParam update on our AdWords Product side. >>> Our engineers are looking into it. In the meantime I recommend using >>> AdCustomizer >>> <https://developers.google.com/adwords/api/docs/guides/ad-customizers> >>> instead >>> of AdParam. Looks like you are using .Net AdWord API library. Here is code >>> example of AdCustomizer >>> <https://www.google.com/url?q=https%3A%2F%2Fgithub.com%2Fgoogleads%2Fgoogleads-dotnet-lib%2Fblob%2Fmaster%2Fexamples%2FAdWords%2FCSharp%2Fv201502%2FAdvancedOperations%2FAddAdCustomizers.cs&sa=D&sntz=1&usg=AFQjCNEsbf-NPx2EKh3l6auAIXUm2454Qw>. >>> I recommend using new version (V201502) of .Net library. >>> >>> Cheers, >>> Umesh, AdWords API Team. >>> >>> On Tuesday, June 2, 2015 at 1:01:47 PM UTC-4, Giles Bodger wrote: >>>> >>>> Hi Umesh >>>> >>>> I have just mailed you the soap request and response >>>> >>>> cheers >>>> >>>> On Tuesday, June 2, 2015 at 5:20:29 PM UTC+1, Umesh Dengale wrote: >>>>> >>>>> Hi Giles, >>>>> >>>>> Could you provide the SOAP logs for your request and response ? >>>>> >>>>> Thanks, >>>>> Umesh, AdWords API Team. >>>>> >>>>> >>>>> On Monday, June 1, 2015 at 12:33:34 PM UTC-4, Giles Bodger wrote: >>>>>> >>>>>> Hi all, >>>>>> >>>>>> we have noticed a problem recently in that with a call to the >>>>>> AdParamService to ADD an AdParam we can do so successfully, when we try >>>>>> to >>>>>> UPDATE the same AdParam we get a result succeeded notification from the >>>>>> service, but the new AdParam data is not portrayed within the Ad - eg >>>>>> >>>>>> ADD new AdParam of "£60" to adgroupId 1 and criterionId 1, my Ad >>>>>> Headline looks like "Great Value £60 widgets" >>>>>> >>>>>> UPDATE AdParam to "£40" to adgroupId 1 and criterionId 1, my Ad >>>>>> Headline STILL looks like "Great Value £60 widgets" >>>>>> >>>>>> Is there any reason for this ? >>>>>> >>>>>> I am using AdWords V201409 >>>>>> The docs say to use the SET operator for both create and update, i am >>>>>> using the same call to Create as i am to Update for my adgroup and >>>>>> keyword >>>>>> pair >>>>>> >>>>>> Any ideas ??? >>>>>> >>>>>> Its not just 1 instance, its every time i send any update to any >>>>>> adparam - doesnt seem to want to update >>>>>> >>>>>> cheers in advance >>>>>> >>>>>> Giles >>>>>> >>>>>> >>>>> -- >>> -- >>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>> Also find us on our blog and Google+: >>> https://googleadsdeveloper.blogspot.com/ >>> https://plus.google.com/+GoogleAdsDevelopers/posts >>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>> >>> You received this message because you are subscribed to the Google >>> Groups "AdWords API Forum" group. >>> To post to this group, send email to adwords-api@googlegroups.com >>> To unsubscribe from this group, send email to >>> adwords-api+unsubscr...@googlegroups.com >>> For more options, visit this group at >>> http://groups.google.com/group/adwords-api?hl=en >>> --- >>> You received this message because you are subscribed to a topic in the >>> Google Groups "AdWords API Forum" group. >>> To unsubscribe from this topic, visit >>> https://groups.google.com/d/topic/adwords-api/BufL_xXifN4/unsubscribe. >>> To unsubscribe from this group and all its topics, send an email to >>> adwords-api+unsubscr...@googlegroups.com. >>> Visit this group at http://groups.google.com/group/adwords-api. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/adwords-api/98bc897f-5ed8-4473-acb3-861b00c903de%40googlegroups.com >>> <https://groups.google.com/d/msgid/adwords-api/98bc897f-5ed8-4473-acb3-861b00c903de%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- > -- > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and Google+: > https://googleadsdeveloper.blogspot.com/ > https://plus.google.com/+GoogleAdsDevelopers/posts > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > You received this message because you are subscribed to the Google > Groups "AdWords API Forum" group. > To post to this group, send email to adwords-api@googlegroups.com > To unsubscribe from this group, send email to > adwords-api+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/adwords-api?hl=en > --- > You received this message because you are subscribed to a topic in the > Google Groups "AdWords API Forum" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/adwords-api/BufL_xXifN4/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > adwords-api+unsubscr...@googlegroups.com. > Visit this group at http://groups.google.com/group/adwords-api. > To view this discussion on the web visit > https://groups.google.com/d/msgid/adwords-api/d5ce020d-f471-482c-9bd6-9331d93fed20%40googlegroups.com > <https://groups.google.com/d/msgid/adwords-api/d5ce020d-f471-482c-9bd6-9331d93fed20%40googlegroups.com?utm_medium=email&utm_source=footer> > . > > For more options, visit https://groups.google.com/d/optout. > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/CAASo6nN6Nsv8ng3dqsXCxKnYLQcyv9NVMt12zEwuGs4hUu7e-A%40mail.gmail.com. For more options, visit https://groups.google.com/d/optout.
