Hi Jiri, If you can share your account's customer id and API MCC customer ID by using the "reply to author" option, I can investigate this further. All the more better if you can share the HTTP request you are sending to the request server.
Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, September 25, 2014 8:16:36 AM UTC-4, Jiří Syrový wrote: > > Hi, > > I'm basically try to get "ALL_TIME" data by splitting intervals (longer > intervals in history, shorter for more recent dates) to reduce the amount > of data after getting > ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND, but the problem is > that even requests for a few months of data (e.g. Oct-Dec 2012) are > returning this error (not considering the fact that there shouldn't be any > data for that interval). Is there a better way how to get "ALL_TIME" data? > > Thanks, > Jiri > > Dne středa, 24. září 2014 21:15:51 UTC+2 Anash P. Oommen (AdWords API > Team) napsal(a): >> >> Hi, >> >> You should be reducing the date range significantly - preferably, keep it >> to a couple of recent months. Right now, you are requesting data worth 12 >> years. For one, you are requesting data from 1 Jan 2000, but AdWords >> launched >> <http://en.wikipedia.org/wiki/AdWords>only on October 23, 2000. >> >> Cheers, >> Anash P. Oommen, >> AdWords API Advisor. >> >> On Wednesday, September 24, 2014 10:29:03 AM UTC-4, Jiří Syrový wrote: >>> >>> Hi, >>> >>> could the error in ${SUBJ} be caused by some general issue occurring >>> recently? Getting it pretty often for SEARCH_QUERY_PERFORMANCE_REPORT even >>> for shorter time intervals that shouldn't contain so much date e.g. >>> start=2000-01-01T00:00:00.000Z end=2012-01-01T00:00:00.000Z >>> type=CUSTOM_DATE >>> >>> ------------ >>> Caused by: HTTP Response Code: 500, Trigger: Unable to read report data, >>> Type: ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND >>> at >>> com.google.api.ads.adwords.lib.utils.v201402.ReportDownloader.handleResponse(ReportDownloader.java:119) >>> at >>> com.google.api.ads.adwords.lib.utils.v201402.ReportDownloader.downloadReport(ReportDownloader.java:93) >>> >>> Best, >>> Jiri Syrovy >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at http://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/32d52821-b2e8-42c7-851c-cff37d82b284%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.